Search found 9 matches

by cher
Thu May 06, 2010 9:28 am
Forum: Products & services
Topic: Off Peak Period Change
Replies: 157
Views: 41063

Re: Off Peak Period Change

These are increasingly difficult times and each day, it seems, presents yet another new 'challenge'. We will change the off peak period from 1st June 2010: from: the current 12 midnight to 12 noon or 2 am to 2 pm periods to: 2 am to 8 am Dear Forum Admin I am on an old plan and haven't had 12-12 of...
by cher
Fri Mar 05, 2010 9:48 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 44151

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

I have another question - but I won't hold anyone to it - as I now know that there are no Exetel employees here. If I check out the plans on offer without logging in I see that the off peak is midnight to midday, as it was when I first joined Exetel. I received an email in July telling me that the o...
by cher
Fri Mar 05, 2010 9:15 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 44151

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

[ Since it was a volunteer (fellow customer) admin who provided that answer, the answer was not a "straight out lie" as you so nicely put it - it was an answer given in good faith based on knowledge at the time. I suggest you keep such comments to yourself in the future. Annoyance does not excuse o...
by cher
Fri Mar 05, 2010 8:13 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 44151

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

What I want to ask is, are all advertised plans going up $5 per month? I'm looking at all the NOTEL plans and they are currently $40/45/55/60 per month. Will they all go up $5 on 1/4? Cher no, it only applies to old plans that have been discontinued I asked the above question yesterday and the answ...
by cher
Wed Mar 03, 2010 11:39 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 44151

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

With the $5 increase, does the $3 admin fee still apply? Looking at moving to NF/8192 for $60. It going to cost me $60 or $63 a month? Or will this price change too to $65/month. There is NO Admin fee on any current plan, where did you get that dumb idea from? The cost is what is on the plan page, ...
by cher
Wed Mar 03, 2010 11:36 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 44151

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

My plan is really going up $10, the $5 as mentioned here as well as it will cost me $5 extra if I want to keep my 100 included VOIP calls. I'm not particularly bothered because my partner is moving in so I'll probably have to change plans anyway (so it's good there is presently no cost to change pla...
by cher
Fri Apr 24, 2009 3:56 pm
Forum: Products & services
Topic: Pensioner Broadband Plans?
Replies: 212
Views: 51618

Re: Pensioner Broadband Plans?

First I'll admit that I haven't read every post in this thread. Other Internet providers supply pensioners or seniors a discount. My father actually had an account with a company in NSW that only supplied internet to pensioners (what kind of pensioners? I don't know). I would agree with the suggesti...
by cher
Fri Apr 24, 2009 3:41 pm
Forum: Products & services
Topic: Possible Change To Off Peak Period
Replies: 761
Views: 34364

Re: Possible Change To Off Peak Period

Excellent result Exetel, users gets to choose.

Cher
by cher
Wed Apr 15, 2009 3:26 pm
Forum: Products & services
Topic: Possible Change To Off Peak Period
Replies: 761
Views: 34364

Re: Possible Change To Off Peak Period

I would like to know why they want to change it. They have asked for my comments but not given me any information. I really doubt it would affect me, as I work various different shiftwork hours the times I use the internet vary a lot. I usually use the VOIP mid morning and have no problems as long a...