Search found 28 matches
- Mon Mar 31, 2014 6:00 pm
- Forum: NBN and other Fibre Services
- Topic: Fibre Install Taking Too Long.
- Replies: 4
- Views: 4562
Re: Fibre Install Taking Too Long.
PM sent. Hope it helps?
- Thu Mar 27, 2014 5:49 pm
- Forum: NBN and other Fibre Services
- Topic: Fibre Install Taking Too Long.
- Replies: 4
- Views: 4562
Fibre Install Taking Too Long.
This is not a direct complaint about exetel, but more about the companies they are dealing with, and being given poor service from, which in turn comes back to piss poor service to me. Fibre ordered last year. Given a date of 19th December. Cancelled two days prior due to civil works needed doing. S...
- Sun Dec 30, 2012 10:15 am
- Forum: ADSL connections
- Topic: Slow/Spikey ADSL
- Replies: 1
- Views: 733
Slow/Spikey ADSL
Modem ADSL Firmware Version A2pv6C035g.d23k Modem Status connected DownStream Connection Speed 14945 kbps UpStream Connection Speed 1020 kbps VPI 8 VCI 35 Connects fine. Theorectical speeds (which up until xmas were spot on target). Have eliminated cable from modem to wall, filter, connector, modem...
- Thu Mar 01, 2012 7:55 pm
- Forum: Mobile services
- Topic: Trying to port and no support
- Replies: 2
- Views: 1341
Re: Trying to port and no support
A big thankyou to James and Maryam for sorting this out in a very speedy fashion.
- Wed Feb 29, 2012 6:57 pm
- Forum: Mobile services
- Topic: Trying to port and no support
- Replies: 2
- Views: 1341
Trying to port and no support
OK, after having issues with my plan, it became clear that the only way I could get close to what I wanted was to port away. As was suggested, actually. The problem is, I apparently cannot. My mobile service apparently does not exist for anyone to port me away even though I have one. Having emailed ...
- Wed Feb 15, 2012 7:43 pm
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
Question time:
Do you lot want the sim card back you sent me?
Do I get a refund on the $20 I was charged?
Do you lot want the sim card back you sent me?
Do I get a refund on the $20 I was charged?
- Tue Feb 14, 2012 7:20 am
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
Ugh.... timeout due to thoughtout posts causes dodgyness in forums. BAH!!! Either way, I shall just sum up what I was trying to write. Red tape on your end is the issue. Managment decision to not allow this kind of thing is just silly when you allow people to bring their PHONE number over to it. Hel...
- Tue Feb 14, 2012 7:16 am
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
So..... back to square one. After being told it was possible, having the entire thing put through to the point of activation and then having an issue there, am told once again, it is not possible. Someone is either lying or has no clue. If I cannot get resolution on this, then I will just leave for...
- Mon Feb 13, 2012 6:16 pm
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
So..... back to square one. After being told it was possible, having the entire thing put through to the point of activation and then having an issue there, am told once again, it is not possible. Someone is either lying or has no clue. If I cannot get resolution on this, then I will just leave for ...
- Sat Feb 11, 2012 6:42 pm
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
Thought I'd : a) update this b) Post my current issues here too to save on thread spam. Well, the team was very helpful in getting my initial issue sorted out, going as far as to do the application for me, calling me to confirm what needed confirming and lodging etc. Sim card was posted out promptly...
- Fri Feb 03, 2012 7:08 am
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
Current email exchange does not hold much hope. May be having to take my mobile telephony needs elsewhere as I refuse to lose the phone number I have had for nearly 12 years.
- Thu Feb 02, 2012 6:35 pm
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
Thanks Remosha. Have sent the email and let us see how we go 

- Thu Feb 02, 2012 6:45 am
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Re: Changing plans
I err.... didn't send any email, but I can if you like.
- Wed Feb 01, 2012 9:21 pm
- Forum: Mobile services
- Topic: Changing plans
- Replies: 19
- Views: 4851
Changing plans
OK. Currently using WM-A and wish to change to the new M15 plan. It takes me straight to the porting page when I click order, but being already on the optus network, and from what I can gather (being told to check the optus coverage maps etc) this plan is on the same network, how is this a port? Whe...
- Sun Jul 03, 2011 6:11 pm
- Forum: ADSL connections
- Topic: Slow speeds
- Replies: 4
- Views: 919
Re: Slow speeds
Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Idryss>ping 220.233.0.9 - 20 Bad option -. Usage: ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS] [-r count] [-s count] [[-j host-list] | [-k host-list]] [-w timeout] [-R] [-S src...