Search found 28 matches

by Llian
Mon Mar 31, 2014 6:00 pm
Forum: NBN and other Fibre Services
Topic: Fibre Install Taking Too Long.
Replies: 4
Views: 4097

Re: Fibre Install Taking Too Long.

PM sent. Hope it helps?
by Llian
Thu Mar 27, 2014 5:49 pm
Forum: NBN and other Fibre Services
Topic: Fibre Install Taking Too Long.
Replies: 4
Views: 4097

Fibre Install Taking Too Long.

This is not a direct complaint about exetel, but more about the companies they are dealing with, and being given poor service from, which in turn comes back to piss poor service to me. Fibre ordered last year. Given a date of 19th December. Cancelled two days prior due to civil works needed doing. S...
by Llian
Sun Dec 30, 2012 10:15 am
Forum: ADSL connections
Topic: Slow/Spikey ADSL
Replies: 1
Views: 468

Slow/Spikey ADSL

Modem ADSL Firmware Version A2pv6C035g.d23k Modem Status connected DownStream Connection Speed 14945 kbps UpStream Connection Speed 1020 kbps VPI 8 VCI 35 Connects fine. Theorectical speeds (which up until xmas were spot on target). Have eliminated cable from modem to wall, filter, connector, modem...
by Llian
Thu Mar 01, 2012 7:55 pm
Forum: Mobile services
Topic: Trying to port and no support
Replies: 2
Views: 979

Re: Trying to port and no support

A big thankyou to James and Maryam for sorting this out in a very speedy fashion.
by Llian
Wed Feb 29, 2012 6:57 pm
Forum: Mobile services
Topic: Trying to port and no support
Replies: 2
Views: 979

Trying to port and no support

OK, after having issues with my plan, it became clear that the only way I could get close to what I wanted was to port away. As was suggested, actually. The problem is, I apparently cannot. My mobile service apparently does not exist for anyone to port me away even though I have one. Having emailed ...
by Llian
Wed Feb 15, 2012 7:43 pm
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

Question time:

Do you lot want the sim card back you sent me?
Do I get a refund on the $20 I was charged?
by Llian
Tue Feb 14, 2012 7:20 am
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

Ugh.... timeout due to thoughtout posts causes dodgyness in forums. BAH!!! Either way, I shall just sum up what I was trying to write. Red tape on your end is the issue. Managment decision to not allow this kind of thing is just silly when you allow people to bring their PHONE number over to it. Hel...
by Llian
Tue Feb 14, 2012 7:16 am
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

So..... back to square one. After being told it was possible, having the entire thing put through to the point of activation and then having an issue there, am told once again, it is not possible. Someone is either lying or has no clue. If I cannot get resolution on this, then I will just leave for...
by Llian
Mon Feb 13, 2012 6:16 pm
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

So..... back to square one. After being told it was possible, having the entire thing put through to the point of activation and then having an issue there, am told once again, it is not possible. Someone is either lying or has no clue. If I cannot get resolution on this, then I will just leave for ...
by Llian
Sat Feb 11, 2012 6:42 pm
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

Thought I'd : a) update this b) Post my current issues here too to save on thread spam. Well, the team was very helpful in getting my initial issue sorted out, going as far as to do the application for me, calling me to confirm what needed confirming and lodging etc. Sim card was posted out promptly...
by Llian
Fri Feb 03, 2012 7:08 am
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

Current email exchange does not hold much hope. May be having to take my mobile telephony needs elsewhere as I refuse to lose the phone number I have had for nearly 12 years.
by Llian
Thu Feb 02, 2012 6:35 pm
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

Thanks Remosha. Have sent the email and let us see how we go :)
by Llian
Thu Feb 02, 2012 6:45 am
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Re: Changing plans

I err.... didn't send any email, but I can if you like.
by Llian
Wed Feb 01, 2012 9:21 pm
Forum: Mobile services
Topic: Changing plans
Replies: 19
Views: 3085

Changing plans

OK. Currently using WM-A and wish to change to the new M15 plan. It takes me straight to the porting page when I click order, but being already on the optus network, and from what I can gather (being told to check the optus coverage maps etc) this plan is on the same network, how is this a port? Whe...
by Llian
Sun Jul 03, 2011 6:11 pm
Forum: ADSL connections
Topic: Slow speeds
Replies: 4
Views: 395

Re: Slow speeds

Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Idryss>ping 220.233.0.9 - 20 Bad option -. Usage: ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS] [-r count] [-s count] [[-j host-list] | [-k host-list]] [-w timeout] [-R] [-S src...