Search found 157 matches

by maggie
Mon Jun 17, 2019 9:54 pm
Forum: Email issues
Topic: Exetel email not being received
Replies: 1
Views: 112

Exetel email not being received

Several people, 17 people, have been telling us that they are not receiving our (exemail) emails and that they are being sent to their junk folder because they have a virus. Do you know about this? Is there an explanation? How can we fix this?
by maggie
Sat Jul 28, 2018 11:52 pm
Forum: NBN and other Fibre Services
Topic: NBN speed
Replies: 3
Views: 678

Re: NBN speed

by maggie
Thu Jul 19, 2018 10:50 am
Forum: NBN and other Fibre Services
Topic: NBN speed
Replies: 3
Views: 678

NBN speed

I had a visit this morning from the NBN people going down the street tweaking the NBN. We and others have had frequent drop outs. Hopefully that will be fixed now. While he was here I did ask him about the speeds. Which he checked and tested for. We are getting nothing like what we signed up for. We...
by maggie
Tue Jul 17, 2018 12:53 am
Forum: Telephone issues
Topic: How can I block a number from calling me?
Replies: 9
Views: 931

Re: How can I block a number from calling me?

Thanks for that. I will check in the morning and follow these instructions.
by maggie
Mon Jul 16, 2018 10:50 pm
Forum: Telephone issues
Topic: How can I block a number from calling me?
Replies: 9
Views: 931

Re: How can I block a number from calling me?

Look up "Telstra Talking Text" https://crowdsupport.telstra.com.au/t5/Home-Phones/Telstra-s-Fixed-Line-SMS-service-Talking-text-Send-Receive-from/ta-p/235691 Oh my. Who would be sending text messages to my home phone?I can't see where they come from. I have handset which does SMSs and email too but...
by maggie
Mon Jul 16, 2018 7:04 pm
Forum: Telephone issues
Topic: How can I block a number from calling me?
Replies: 9
Views: 931

Re: How can I block a number from calling me?

KavindaS wrote:
Mon Jul 16, 2018 6:45 pm

Therefore could please PM me the exact phone number you receive the scam calls, for us to provide a solution?
PM sent KavindaS
by maggie
Mon Jul 16, 2018 6:28 pm
Forum: Telephone issues
Topic: How can I block a number from calling me?
Replies: 9
Views: 931

Re: How can I block a number from calling me?

I got the phone service when we went NBN so not sure. Presume pstn.
by maggie
Mon Jul 16, 2018 5:28 pm
Forum: Telephone issues
Topic: How can I block a number from calling me?
Replies: 9
Views: 931

How can I block a number from calling me?

I have this one caller, whom I do not know, and suspect it is some sort of scam in any case but they are calling all the time and I don't want to have the phone go off at all hours of the day. How can I block their number? Or block my number from their access? Their number is 0198339999
by maggie
Tue Apr 24, 2018 3:32 pm
Forum: Modem issues
Topic: Gigaset phone
Replies: 1
Views: 502

Gigaset phone

Sorry not sure where this belongs. VOIP? Modem? Please move if in wrong place/ I am really not loving the modem I got with the new NBN. I have a Gigset VOIP phone which I have not yet used. Can I go back to my old modem with the Parental controls which I really need and use the Gigaset phone for the...
by maggie
Mon Mar 05, 2018 1:55 pm
Forum: Email issues
Topic: Others not receiving emails.
Replies: 26
Views: 2874

Re: Others not receiving emails.

Reporting-MTA: dns; smtp.exemail.com.au Action: failed Final-Recipient: rfc822;g_mpainting@hotmail.com Status: 5.0.0 Remote-MTA: dns; hotmail-com.olc.protection.outlook.com Diagnostic-Code: smtp; 452 4.5.3 Recipients belong to multiple regions ATTR38 [CO1NAM04FT002.eop-NAM04.prod.protection.outlook....
by maggie
Sat Mar 03, 2018 4:42 pm
Forum: Email issues
Topic: Others not receiving emails.
Replies: 26
Views: 2874

Re: Others not receiving emails.

Sorry. I have not received any thing.
by maggie
Tue Feb 27, 2018 10:41 pm
Forum: Email issues
Topic: Others not receiving emails.
Replies: 26
Views: 2874

Re: Others not receiving emails.

As per the information you have provided us earlier, you have confirmed that this issue is affecting 3 out of the 6 Exemail addresses created under your Exetel Account. Please let us know if this is still the case, please also confirm if the email issue is only experienced when the recipient is a H...
by maggie
Sun Feb 25, 2018 10:44 pm
Forum: Email issues
Topic: Others not receiving emails.
Replies: 26
Views: 2874

Re: Others not receiving emails.

Please note that as per the error message you get the host IP(27.121.66.48) is what causing the problem. As you know the WAN IP is provided by the Internet service provider and we suggest you to raise this matter with this relevant Internet provider. That was for the mail sent via a non Exetel emai...
by maggie
Thu Feb 22, 2018 8:47 pm
Forum: Email issues
Topic: Others not receiving emails.
Replies: 26
Views: 2874

Re: Others not receiving emails.

That is fine for the ezyreg.com email I can chase that up with them but what about the Exetel emails?
by maggie
Tue Feb 20, 2018 3:05 am
Forum: Email issues
Topic: Others not receiving emails.
Replies: 26
Views: 2874

Re: Others not receiving emails.

Server name: cp248.ezyreg.com