Exetel customer help forum

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6 days later no reply here, and the E0058924498 bill was just sent to my email.

I emailed support about this but no reply after a week. For just under a month, we tried the $10 unlimited VOIP call pack .. $10 per MONTH. Just before the first month was up, I asked to have it cancelled for the next month as we weren't making many calls. There's no clear button that says 'cancel $...

Three months ago we switched from ADSL to the NBN 1/12 100GB bandwidth plan. We were only getting 1/11 on the dot, yet paying 1/12 money. Needing more bandwidth, we went to upgrade last week, but all the 1/12 plans were scraped, so onto the 20/50 500GB plan. Now we're on the 20/50 plan and only gett...

Gee, we only connected to the nbn 2 months ago ... now this .. great timing ... but those already on 1/12 are going to be OK .. which means the 1/12 pipe (or whatever the tech term) is going to be active regardless. 10 years with you on ADSL2 300gb at $49.00 a month (plus calls), and only ever got 3...

I just went to change from 1/12 100gb $39.99, to 1/12 500gb $49.99, but all the 1/12 plans, that existed last week, are gone.

The steps provided by KavindaS don't actually block 7547 port.

Steps to block (stealth) the port are on my blog.
https://rodneystevens.com/tr-069-how-to ... zte-modem/

No worries, I figured it out myself - I'm now 100% stealth.

The steps to turn off the ZTE TR-069 are on my blog.
https://rodneystevens.com/tr-069-how-to ... zte-modem/

Ticket DGC-58996-287

No reply after 48 hours with the same problem.

Hello, What is shown in that other thread doesn't actually close port 7547, thus true stealth is impossible. Might as well turn the one click on/off no settings, "firewall" off. I just ran AngryIP scanner in my Exetel IP range. Geez, so many others with open ports. This ZTE is a pile of junk - geewi...

Still playing around.. http://my-ip-address:7547 is still open to the world .. and it's not even HTTPS! How do I close 7547 when your tech guys are done setting up my nbn and voip? Changing url settings in the TR-069 won't close it. How do I block any other ports in that ZTE? The ZTE H268A inbuilt "...

Hello, I received the "free" Exetel ZTE modern router yesterday and have been learning about the TR-069 / ACS setting in it. https://www.youtube.com/watch?v=rz0SNEFZ8h0 My TR-069 is Exetel set to use port 7547. A quick search on that port shows hackers love it. A test of that port on the router you ...

In that case probably you will receive the modem before... Or 'probably' not. We're only changing over because we have no choice after 18 months anyway. Considering VDSL modems work on ADSL, common sense would be... - Extel sends the modems out first - Once delivery is confirmed, the copper is turn...

Customer Number: 114789 I just upgraded from ADSL to NBN in my admin panel. (that oddly didn't let me chose the $10 unlimited calls option as well) An email came though saying... "Please note that your current Exetel ADSL service will be cancelled once your new nbn™ service is active." :shock: What...

I have the same problem.

I could see the successful session of 13 hours and 40 minutes through the radius server. I have a tablet on 24/7 that refreshes the BOM (bureau of meteorology) radar page every couple of minutes. From a non-tech newbie pov, I would have assumed the session would have been kept alive 72+ hours since...