Search found 4 matches

by gvinall
Thu Jun 21, 2018 5:59 pm
Forum: NBN and other Fibre Services
Topic: Exetel ADSL to Exetel NBN: cancelling previous services?
Replies: 2
Views: 469

Re: Exetel ADSL to Exetel NBN: cancelling previous services?

Exetel got back to me in the afternoon, and have promised to cancel the services that I have requested.

I'm glad that they have responded, as I have been with Exetel since their inception, and found them to be of the highest quality.

Thank you again Exetel.
by gvinall
Wed Jun 20, 2018 12:43 pm
Forum: NBN and other Fibre Services
Topic: Exetel ADSL to Exetel NBN: cancelling previous services?
Replies: 2
Views: 469

Exetel ADSL to Exetel NBN: cancelling previous services?

I have just moved from Exetel ADSL to Exetel NBN. The move was highly successful, and the speeds are better than expected for my location. I assumed my previous services would automatically be removed from my account. This has not happened, so I emailed Exetel residential support. I got a very curt ...
by gvinall
Mon Oct 01, 2012 8:05 pm
Forum: Mobile services
Topic: Mobile phone voicemail and APN reset on Optus
Replies: 2
Views: 919

Re: Mobile phone voicemail and APN reset on Optus

No email...got a service message (I think that is what it is called) with settings for internet, wap and something else on my mobile phone. Not having received notice of this, I deleted the messsage (there was no option other than to discard or save). Also my PIN for voicemail (when accessing via a ...
by gvinall
Mon Oct 01, 2012 7:14 am
Forum: Mobile services
Topic: Mobile phone voicemail and APN reset on Optus
Replies: 2
Views: 919

Mobile phone voicemail and APN reset on Optus

Our mobile services have, in the last few days, had their voicemail setups reset and a request to change the APN. That is, we (my family) have to re-setup their voicemails on our mobile phones, and have been assigned a new PIN to access their voicemails. As well, a request to change our APN's came t...