Search found 22 matches

by Sean Murray
Sun May 03, 2015 12:31 pm
Forum: ADSL connections
Topic: Exetel Network Congestion
Replies: 71
Views: 14198

Re: Exetel Network Congestion

As we all don't have the time to waste on unproductive actions - I won't. I will use this forum to state the obvious though(unproductive??, probably). Customers that use this forum and Whirlpool usually have some level of experience, granted we all cannot have the Degree in the 'Arts' of Networking ...
by Sean Murray
Fri May 01, 2015 11:28 am
Forum: ADSL connections
Topic: Exetel Network Congestion
Replies: 71
Views: 14198

Re: Exetel Network Congestion

If could reply us with the requested information, we will be in a better position to investigate the matter effectively. The requests include different times of the day, fafing around with Phone line wires and I am not able to continually be in front of a computer that can manually run the Flash ba...
by Sean Murray
Wed Apr 29, 2015 9:47 pm
Forum: ADSL connections
Topic: Exetel Network Congestion
Replies: 71
Views: 14198

Re: Exetel Network Congestion

Just a quick post: Have also received the automated request for (more of the same) testing data... Just wanted to say - the earlier response of "suppliers equipment" is hard to accept as just about every (speed) test I have seen in this topic has been done directly within Exetel's Network.. Also lik...
by Sean Murray
Tue Apr 28, 2015 5:22 pm
Forum: ADSL connections
Topic: Exetel Network Congestion
Replies: 71
Views: 14198

Re: Exetel Network Congestion

While the chart units are different it is the same here in Queensland.


Image
by Sean Murray
Sat Jul 18, 2009 4:25 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 24341

Re: Change In Off Peak/Peak Times

Will Exetel also get blamed when the "Three Strikes = Disconnection" issue gains traction?

Users should be grateful for ANY "Off-Peak" quota and treat is as a bonus [which it is].

[Flame suit ready.......]

Sean
by Sean Murray
Sat May 02, 2009 10:31 am
Forum: VOIP
Topic: Viewing Voip calls from previous months
Replies: 11
Views: 545

Re: Viewing Voip calls from previous months

Hi group, it seems to me that my problem may be of a technical nature because the only information appearing on my invoice [for April's usage] is: 1. All calls made via my PSTN Wire-line connection [all calls here have a charge - as expected] 2. The additional "line" services etc 3. Details of the e...
by Sean Murray
Fri May 01, 2009 12:54 pm
Forum: VOIP
Topic: Viewing Voip calls from previous months
Replies: 11
Views: 545

Re: Viewing Voip calls from previous months

Hi group, I am new to Exetel and for convenience it would be nice to keep track of my calls made with my VOIP account. I can see by other posts that the 100 free VOIP call's a month is quite new and I can also [logically] understand that the un-billed free calls [now] wouldn't appear on the monthly ...
by Sean Murray
Wed Apr 22, 2009 12:56 pm
Forum: Products & services
Topic: Pensioner Broadband Plans?
Replies: 212
Views: 51611

Re: Pensioner Broadband Plans?

I am also responding as a pensioner [disability]. Firstly I feel the need to respond to James's quote "What makes pensioners any different from any other group of people? Why should they get cheaper internet" Initially the response would reflect my situation - The clear fact is that we don't have th...
by Sean Murray
Wed Apr 15, 2009 7:29 pm
Forum: Products & services
Topic: Possible Change To Off Peak Period
Replies: 761
Views: 34323

Re: Possible Change To Off Peak Period

For me I can see the benefit of utilising more of the off peak quota during the day. I can also state, for me I don't see the network loading issues stated by other posts. If the network availability is similar then I cannot see any "bad" in the proposal. I am not an on-line gamer but do utilise VOI...
by Sean Murray
Thu Feb 05, 2009 12:13 pm
Forum: HSPA connections
Topic: Help on coverage Nth Sydney & Crib point Melb
Replies: 6
Views: 1228

Re: Help on coverage Nth Sydney & Crib point Melb

Thanks again, I don't know the area at all - I am doing all the research for my daughter, but from what I have seen via this and other forums on balance there would be reasonable success in trying. I really don't think I would have continued looking if I didn't find a ISP with a less than 24mth cont...
by Sean Murray
Wed Feb 04, 2009 9:03 pm
Forum: HSPA connections
Topic: Help on coverage Nth Sydney & Crib point Melb
Replies: 6
Views: 1228

Re: Help on coverage Nth Sydney & Crib point Melb

Thanks Dazzle, Contour maps would be some use, Google Earth and maps are limited in this area. I guess there is no such listing that would show the locations of cell transmitters [way too hopeful] Local knowledge is very valuable indeed. Thanks to all, the decision has been made to go ahead and at l...
by Sean Murray
Wed Feb 04, 2009 1:18 pm
Forum: HSPA connections
Topic: The latest word on Creditcard payments
Replies: 1
Views: 918

Re: The latest word on Creditcard payments

Questions answered

Thanks
Sean
by Sean Murray
Wed Feb 04, 2009 10:22 am
Forum: Invoicing & billing
Topic: Cost of additional phone features [CND&silent#]
Replies: 3
Views: 942

Re: Cost of additional phone features [CND&silent#]

Thanks for al the help, it all helps in the decision making process.

...... Now to start the wheels turning.

Sean
by Sean Murray
Wed Feb 04, 2009 10:19 am
Forum: HSPA connections
Topic: Help on coverage Nth Sydney & Crib point Melb
Replies: 6
Views: 1228

Re: Help on coverage Nth Sydney & Crib point Melb

Thanks James, it's just impossible for me to know as I know nothing of these areas

Sean
by Sean Murray
Wed Feb 04, 2009 10:15 am
Forum: ADSL connections
Topic: Current situation with churn ADSL2 to ADSL2
Replies: 4
Views: 399

Re: Current situation with churn ADSL2 to ADSL2

Thanks for all the help, I have started a support ticket with my details

Sean