Search found 549 matches

by NetworkAdmin
Tue Oct 02, 2012 4:24 pm
Forum: Archived threads
Topic: VoIP Network Outage
Replies: 5
Views: 1662

Re: VoIP Network Outage

The equipment has been replaced and services are now being restored.
by NetworkAdmin
Tue Oct 02, 2012 3:38 pm
Forum: Archived threads
Topic: VoIP Network Outage
Replies: 5
Views: 1662

Re: VoIP Network Outage

Update

The issue has been traced to a failed power supply. A replacement is in transit now.
by NetworkAdmin
Tue Apr 10, 2012 11:32 am
Forum: Archived threads
Topic: Planned Maintenance WA 10th APR 2012 7:01AM - 8:00AM WST
Replies: 2
Views: 449

Re: Planned Maintenance WA 10th APR 2012 7:01AM - 8:00AM WS

A further reboot was required at 9:15am Perth time. The router is now stable and showing no faults.
by NetworkAdmin
Tue Apr 10, 2012 11:20 am
Forum: Archived threads
Topic: Planned Maintenance WA 10th APR 2012 7:01AM - 8:00AM WST
Replies: 2
Views: 449

Re: Planned Maintenance WA 10th APR 2012 7:01AM - 8:00AM WS

Several issues were encountered during the upgrade work. The work was rolled back.

A router has since exhibited boot issues requiring an emergency restart at 9am Perth time.
by NetworkAdmin
Thu Feb 02, 2012 8:59 am
Forum: Announcement
Topic: Passing of Mr John Linton
Replies: 42
Views: 92234

Passing of Mr John Linton

It is with deep sadness that I inform you of the passing of John Linton, Exetel's CEO and Co-Founder. John suffered a stroke on Wednesday afternoon, February 1, and was taken to hospital, but did not recover. His family were with him before he passed away. All of us in the Exetel extended family are...
by NetworkAdmin
Fri Nov 04, 2011 9:55 pm
Forum: Archived threads
Topic: Network Issue, NSW
Replies: 3
Views: 903

Re: Network Issue, NSW

Services are now restoring and appear stable

We will continue to monitor the situation.
by NetworkAdmin
Fri Nov 04, 2011 9:16 pm
Forum: Archived threads
Topic: Network Issue, NSW
Replies: 3
Views: 903

Network Issue, NSW

Event

There are high CPU spikes occurring on several routers in the Exetel core network. The cause is unknown at this point. Network engineers are investigating.

Impact

NSW and some Vic customers may experience degraded service
by NetworkAdmin
Mon Jul 25, 2011 4:49 pm
Forum: VOIP
Topic: VoIP on Android phone
Replies: 6
Views: 1310

Re: VoIP on Android phone

samarium wrote:the inadequacies of the the Exetel VOIP system wrt +country-code-numbers.
Can you please describe the problem with country code numbers?
by NetworkAdmin
Mon Jul 25, 2011 12:00 pm
Forum: ADSL connections
Topic: Perth Service Routed Through Melbourne - Speed Issues
Replies: 6
Views: 950

Re: Perth Service Routed Through Melbourne - Speed Issues

We are obviously on different plans but why do we not both route through the Perth POP? For the particular ADSL2 service you have, all circuits terminate on Sydney routers. This is very good if you are accessing servers on the east coast of Australia, and slightly better for access to US based serv...
by NetworkAdmin
Mon Jul 25, 2011 11:49 am
Forum: SMS via ADSL
Topic: Cannot send WAP SMS
Replies: 5
Views: 4818

Re: Cannot send WAP SMS

There is no general issue. I have asked someone to look into the problem you report.
by NetworkAdmin
Wed Jul 20, 2011 10:04 am
Forum: Products & services
Topic: AI Project Paper to Be Presented
Replies: 2
Views: 4760

AI Project Paper to Be Presented

A paper by the research team at the Sri Lanka Institute of Information Technology has been accepted by and will be presented at the International Conference on Information and Industrial Systems Over the past two years Exetel have sponsored a formal program to develop such an AI system at SLIIT by f...
by NetworkAdmin
Wed Jul 13, 2011 5:26 pm
Forum: ADSL connections
Topic: Sync ok, but modem can not log on
Replies: 17
Views: 847

Re: Sync ok, but modem can not log on

thanks, I think you must be correct... only problem is that we have not had any rain for the last 4 weeks here. If I start yet another ticket do I really have to answer every single one of those questions yet again, and for each time an email is sent with them (2 or 3 times last time) ? Not at all ...
by NetworkAdmin
Wed Jul 13, 2011 2:59 pm
Forum: Networking issues
Topic: two ADSL connections on one PC
Replies: 5
Views: 5151

Re: two ADSL connections on one PC

What I use myself at home is a CIsco 827 router on an ADSL1+ circuit (8Mbps/384k). Over the last seven years I have also had ADSL2 ~ 15M/256k, ADSL1 1.5M/256k and ADSL1 512k/512k. All have had essentially the same performance characteristic using both VoIP and data together. The Cisco IOS has full Q...
by NetworkAdmin
Wed Jul 13, 2011 10:48 am
Forum: Networking issues
Topic: two ADSL connections on one PC
Replies: 5
Views: 5151

Re: two ADSL connections on one PC

First question would be; why use two circuits? VoIP runs very well over a single circuit shared with data. But if you are going to use to circuits, and two DSL modems than all you really have to plan for is the IP address range you will use. Say you are using a LAN address range of 192.168.1.0/24: -...
by NetworkAdmin
Wed Jul 13, 2011 9:22 am
Forum: ADSL connections
Topic: Sync ok, but modem can not log on
Replies: 17
Views: 847

Re: Sync ok, but modem can not log on

It looks to me most like noise on the line or a faulty port at the exchange. Maybe some rain got into the telephone line pit or something else happened to the line while you were away. Anyway, if you haven't done so already, open a helpdesk ticket for this case, and include the url of this thread in...