Exetel customer help forum

Here's more bad news - it's a Telstra-only exchange http://www.adsl2exchanges.com.au/viewexchange.php?Exchange=HMON. Unless you have your old PM's pension, you will be on an ADSL1 plan, which is the best deal Exetel can offer. Things might have been different by now, but the current PM cancelled th...

How can I check if Hamilton (Vic) exchange is one from which Exetel provides ADSL2? Thanks.

I have emailed the following message to Exetel residential support: [Today I have tried a few times sending SMS to Singapore, and each time got the message ”This message cannot be sent. The destination mobile number is not available.” I then sent SMS to the same mobile number using other provider a...

I have emailed the following message to Exetel residential support: [Today I have tried a few times sending SMS to Singapore, and each time got the message ”This message cannot be sent. The destination mobile number is not available.” I then sent SMS to the same mobile number using other provider an...

I am in favour of off peak from 2am to 2pm. For this period you will have more of the off peak time when you are up and in the daylight. You can also monitor your downloads when there is dropout in the connection.

My personel view is that Exetel has already provided many broadband plans which are comparatively cheaper than other ISP. Well, as for a special plan for pensioner I don't think it is necessary. As you know not all pensioners have the same needs. I am also an age pensioner and I subscribed to ADSL1 ...