Search found 24 matches

by raknal
Wed Oct 17, 2018 2:00 pm
Forum: Modem issues
Topic: Modem recommendation
Replies: 9
Views: 1411

Re: Modem recommendation

Thanks James

Installed Google wifi today, all good now

Richard
by raknal
Tue Oct 16, 2018 10:07 pm
Forum: Modem issues
Topic: Modem recommendation
Replies: 9
Views: 1411

Re: Modem recommendation

The modem is 5 metres from my pc which is averaging 8mbps. I have an extender upstairs which results in similar speeds
Over many months speeds can fluctuate between 22mbps rarely, to 5mbps on the current netcomm modem
by raknal
Tue Oct 16, 2018 6:47 pm
Forum: Modem issues
Topic: Modem recommendation
Replies: 9
Views: 1411

Re: Modem recommendation

I need a modem that will have a strong enough signal to service a 2 storey townhouse, modem is situated downstairs and usually have pc, 1 laptop
2 ipads, 2 cell phones, netflix and stan running off it

Richard
by raknal
Tue Oct 16, 2018 6:25 pm
Forum: Modem issues
Topic: Modem recommendation
Replies: 9
Views: 1411

Re: Modem recommendation

I need to do further checking on that will advise again tomorrow, but usually ethernet is more of a constant speed compared to the wifi

Richard
by raknal
Tue Oct 16, 2018 3:28 pm
Forum: Modem issues
Topic: Modem recommendation
Replies: 9
Views: 1411

Modem recommendation

I have been connected to FTTN for a couple of years and using the exetel supplied Netcomm NF10WV modem This modem is now giving me slow speeds average of 8 mbps on a 25mbps plan plus constant dropouts. When I connect with the ethernet cable I get 22 mbps on average So please recommend a better modem...
by raknal
Tue Oct 16, 2018 3:03 pm
Forum: NBN and other Fibre Services
Topic: Very slow speeds and dropouts - Newcastle
Replies: 1
Views: 293

Very slow speeds and dropouts - Newcastle

I am experiencing very very slow speeds and regular dropouts over the past 2 days.
Have tried rebooting modem, turning off all power points etc no change to problems
Richard
by raknal
Thu Dec 08, 2016 8:08 pm
Forum: Mobile services
Topic: Account suspended
Replies: 3
Views: 1547

Re: Account suspended

I would like to thank Exetel for waiving the call charge as discussed above, whilst we both dispute the call, I am thankful for their proactive stance on this occasion

Richard Mawkes
by raknal
Wed Dec 07, 2016 8:37 pm
Forum: Mobile services
Topic: Account suspended
Replies: 3
Views: 1547

Account suspended

Exetel suspended my mobile account due to a call costing $426.80 which I dispute as i did not make the call. I have requested they review this call charge without success. The call was commenced at 11.07PM to a doctors surgery number I have discovered. The call ended 6 Hours 28 minutes later at appr...
by raknal
Wed Nov 30, 2016 7:04 pm
Forum: VOIP
Topic: No Voice for last 24 hours
Replies: 1
Views: 1044

No Voice for last 24 hours

Modem status shows "up" but unable to dial out or receive calls,

voice settings have been reset on modem without success

Optus network appears ok

Help please

Richard Mawkes
by raknal
Mon Oct 10, 2016 7:54 pm
Forum: VOIP
Topic: Unregistered
Replies: 3
Views: 1553

Re: Unregistered

Hi Amila

Thanks for your reply, the powerdown did not work, however resetting the voip details worked

Cheers

Richard
by raknal
Mon Oct 10, 2016 5:25 pm
Forum: VOIP
Topic: Unregistered
Replies: 3
Views: 1553

Unregistered

My VOIP service is now not working and the status on the modem is "down" which afaik means unregistered.The handset and modem are all correctly connected.

Any solutions to this problem welcomed.

Richard Mawkes
by raknal
Fri Jul 15, 2016 3:26 pm
Forum: NBN and other Fibre Services
Topic: Transition from ADSL to FTTN
Replies: 1
Views: 588

Transition from ADSL to FTTN

I have successfully transitioned to FTTN from ADSL which is working great. I also ordered a VOIP service , but have not heard anything about this. I requested to retain my existing phone number. Currently I have the landline phone plugged into the modem supplied but without any service as yet. I rea...
by raknal
Mon Nov 12, 2012 6:52 pm
Forum: HSPA connections
Topic: Problem setting up connection
Replies: 3
Views: 3736

Re: Problem setting up connection

Thanks for your help so far
So my daughter has got the software installed ok she tells me on her apple

The problem is now when she goes to connect the connect icon is translucent and the message she gets is the item has been disconnected or similar

Any ideas?

Thanks

Richard
by raknal
Sun Nov 11, 2012 5:02 pm
Forum: HSPA connections
Topic: Problem setting up connection
Replies: 3
Views: 3736

Problem setting up connection

I am trying to have my HSPA connection set up on my daughters apple mac. she is 300 k form me and is getting a message when setting up asking for a fp number or a password

any help appreciated

richard mawkes
by raknal
Fri Oct 05, 2012 9:05 pm
Forum: Modem issues
Topic: New Modem Setup
Replies: 4
Views: 3094

Re: New Modem Setup

One more question:

does my ISP require a Login?

thanks

Richard