Exetel customer help forum

Another update my modem connected at 11pm last night. Tested when I woke up. Painfully slow. Did 3MB Speed test came back as slower than dial up, now has lost connection again. No idea what is going on. The reason I am worried about a technician coming is it could be working when they come out. Seem...

So an update, would be great if I could get a good response from exetel. I have done the isolation test on three sepatate outlets at my house. I have done it using 2 different modems. I have reset both. Sometimes it may work then just drop out again. And all I get is we will send someone out and you...

Call has been logged 1443816
I have done isolation test, and reset of 2 different modems.
ADSL light is flashing

No connection since Midday today in Sydney, St George Area, anyone else having issues. Logged ticket, will wait and see if I get any response from exetel/

Jason, can you help out. I have the exact same issue. I was with exetel up and cancelled my account on 2nd of June, as I was going to bring my phone over to exetel as well but I was told that I could not do it due to distance from exchange. So I re applied for my old plan at no charge to me. Codes w...

having the exact same issues, I am at Oatley in Southern Suburbs, connects for a while then drops out and cannot connect.

Having the same issues, every now and then it will connect for a short time then drop out, my parents who live 5 minutes away are having the same issue. This has been going on for about 3 days, I have logged 2 calls and they get resolved because it connects every now and then, come on exetel tell us...