Exetel customer help forum

Hi, I was looking at the mobile cap plans last month and thought the $165 included calls plan was about $8/mth. Now on the website it seems that this plan is $15/ mth (X20) (although in member services I can see the old ones available for a 24month contract.) Did all the plans and costs change this ...

thejeg wrote: You may save the settings as the settings listed above are correct.

Regards,
Theje

Thanks for the feedback

Hi, I recently received a couple of SMS messages regarding handset settings. I had recently activated a CAP mobile plan. The first was from "6357" saying " You will shortly receive handset settings for data Services(s) pls save/activate these settings. Please contact your Service Provider for more d...

I too recieved the email today indicating the 'correct' APN's to use for my CAP plan data. The interesting thing is that the letter I recieved with my Optus Sim last month for my CAP19 plan indicated to use the APN of exetel1, but the emails sent said I should use INTERNET. I would agree that the wh...

Melanieb, I also just noticed that the $ value shown in the summary box includes the cost of data used, whereas there is a certain amount of data included with each plan for free. The tool would be best if it displayed the $ value of calls made and then a separate figure for the amount of data used....

Hi, Can anyone tell me how I can get a summary of $ call spend and data usage for my Cap mobile plan to show up on the home page of my ADSL user facilities? There is one there for my old vodafone mobile account. In the (separate) user facilities for the Mobile plan there is a summary of data usage ...

My first suggestion has been added to the box.

Ravenous, your second method works for me.

Craig

Thanks Ravenous. I tried this out and get the same result as Samarium. Mobile Phone Meter You cannot view your telephone record. I was hoping for a nice little summary box that would show dollars used (I can ive with the delay in reporting) and % of data in Cap plan used, but I suppose something is ...

Hi, Can anyone tell me how I can get a summary of $ call spend and data usage for my Cap mobile plan to show up on the home page of my ADSL user facilities? There is one there for my old vodafone mobile account. In the (separate) user facilities for the Mobile plan there is a summary of data usage b...

It would be interesting to know what has happened in the ISP envirnment over the past 3 months with the change in ADSL2+ the offers made by Exetel recently Nov 2010 plan: OT Free-1 50gig peak Cap 19 mobile and line rental for $49 - I waited for this one to get into member facilities in Dec but it ne...

Hi, I have a SE K850i which is a 3G HSPA capable phone. I am on Mobile 1 Plan with the Casual data plan which was added as the default when these plans were introduced. I have downloaded settings from both Vodafone and Sony Ericsson for the phone but the internet access does not seem to work. Do I n...

Hi, The reasons I changed to Exetel for my mobile were the following: -Low call rates, billed per second -No flagfall, as I usually on make short calls -No minimum spend, as I don't make that many calls per month -Free Exetel to Exetel calls I like the simple plans where you just pay for what you us...