Search found 3 matches

by JanetNCarl
Fri Jan 25, 2013 9:20 pm
Forum: ADSL connections
Topic: No internet access and noise on the phone
Replies: 7
Views: 1457

Re: No internet access and noise on the phone

Hello technical support I need to report that I we also have a problem with our internet, no internet and our phone line is noisy. Currently overseas at the moment, we do have a housesitter and she cannot go online since 18 January 2013. Can you please raise a fault reference number for our phone li...
by JanetNCarl
Wed Jan 26, 2011 6:03 pm
Forum: ADSL connections
Topic: Been waiting
Replies: 1
Views: 526

Been waiting

OCV200 $0.00 $60.00 Included No Mobile Included 200 GB $1.00 12 Months We changed over to the new plan since 12th January Does the changeover take a long time? Our status is still Status: PENDING as of 26th January 2011 Our existing plan is: Current Plan Type: NONPHONE B Requested Plan Type: Z/22NOT...
by JanetNCarl
Fri Jul 10, 2009 8:52 pm
Forum: ADSL connections
Topic: What is "normal"?
Replies: 9
Views: 819

Re: What is "normal"?

A stability profile was applied to try and restore service as a troubleshooting measure. I've removed this, and the service should sync faster now. Hi Jason! a while back you also gave us a stability profile and since then we hardly get 6000/nnn speeds and we only get the following:DSL Status: UP D...