Exetel customer help forum

It was worth a bit of extra mucking around to get my iPhone working and make sure the warranty wasn't voided. Here's how I did it (for the future reference of iPhone owners). I used iPhone Configuration Utility: http://www.apple.com/support/iphone/enterprise/ Made by Apple so it's warranty-safe. ;-)...

Possible relevant part of the warranty voided by unlocking: This warranty does not apply: ... (g) to a product or part that has been modified to alter functionality or capability without the written permission of Apple; The warranty is here: http://images.apple.com/legal/warranty/docs/070808_iphone_...

Thanks, James. There's breaking the iPhone and there's voiding the warranty. You don't have to break your phone to void the warranty. I did some Googling and unlocking does void the warranty on the iPhone. There are ways of hiding an unlocking from Apple, if the iPhone breaks down but is still funct...

Thanks, James.

Would that void my warranty?

Dazzled wrote:If you hit a glitch in the ticket system, you can send an email to residentialsupport@exetel.com.au. You will get an automated reply with a ticket number in the title. Keep sending an email reply (ie preserve the ticket number) to keep the issue open.

Thanks, Dazzled. I'll e-mail them right away.

By the way, I tried to use the Exetel support ticketing system to report the problem stated above, but the automated system won't let me add an e-mail. I've tried to confirm my e-mail address twice but I haven't received any confirmation e-mail. This means I can't open a helpdesk ticket. Looks like ...

On Xmas Eve, I tried my new Exetel WM A SIM card in my new iPhone for the first time. Followed the instructions. I can phone out from the phone and people can phone me. But I have no Internet on the phone. Every time I look at the weather app or a web page in Safari, I get the following error messag...

The mobile plans are on Vodafone; the HSPA plans on Optus. I seriously doubt that Optus-locked phones will work on the Voda network, so if you want to use an Optus-locked phone you'll need to switch to one of the HSPA plans. Then you should check the current status of tethering if you need that - l...