Search found 36 matches

by xywolap
Thu Mar 31, 2016 12:06 am
Forum: Modem issues
Topic: Netcomm NF4V .. How to configure for phone over NBN (FTTN)
Replies: 13
Views: 7192

Re: Netcomm NF4V .. How to configure for phone over NBN (FTT

Thanks Kavinda.... I got it working....you were 99.9% correct !! :-) The very first setting you mention, that is wrong for a FTTN over NBN .... change that to PPP0.1 and voip over FTTN works. I think the ANY WAN setting is for those connected through FTTP? For those on FTTN select PPP0.1 I have noti...
by xywolap
Wed Mar 30, 2016 6:11 pm
Forum: Modem issues
Topic: Netcomm NF4V .. How to configure for phone over NBN (FTTN)
Replies: 13
Views: 7192

Netcomm NF4V .. How to configure for phone over NBN (FTTN)

I have NBN (FTTN) up and running and Exetel have supplied the log on details for the phone setup with this modem NF4V but the .pdf supplied by them showing how to set it up has no relevance to ours whatsoever... (pulling hair out!!) Their list of configuration examples on here does not include this ...
by xywolap
Wed Oct 07, 2015 12:51 pm
Forum: ADSL connections
Topic: Have I been moved to exetel/optus?
Replies: 4
Views: 1288

Re: Have I been moved to exetel/optus?

Fault found. Defective wiring behind wall phone socket.
I have submitted a cancel ticket request.
Thanks for your assistance.

BTW. We are on a rim/tophat and Telstra provisioned. Will we be able to stay on that as with optus we cannot get access?
by xywolap
Tue Oct 06, 2015 8:11 pm
Forum: ADSL connections
Topic: Have I been moved to exetel/optus?
Replies: 4
Views: 1288

Have I been moved to exetel/optus?

Yesterday Mon 6th Oct our speed dropped from a constant 18000kbps to now around 1400kbps. I did hear that Exetel were moving all Exetel/Telstra customers over to Optus provision and wonder if this is now the case with my connection? We are on a rim with a tophat and only with the Telstra provisionin...
by xywolap
Tue Nov 29, 2011 6:02 pm
Forum: Telephone issues
Topic: Dead line
Replies: 5
Views: 1903

Re: Dead line

All is now OK.

Optus tech came out today and found that my phone line had been disconnected at the street terminal by Telstra. The Optus tech connected it again and it is now working fine.

I have made a note in the ticket area and closed the ticket.

Many thanks all. :D
by xywolap
Mon Nov 28, 2011 8:55 pm
Forum: Telephone issues
Topic: Dead line - another one in Newcastle
Replies: 14
Views: 3364

Re: Dead line - another one in Newcastle

I got another connection completed txt today in addition to the one last friday. Investigations are still pending on the dead line and the fault ticket is still live. Ahhh .... tis good to have patience and understanding.... :D :D :D :D Hang in there buddy... we will get there... :roll: :roll:
by xywolap
Mon Nov 28, 2011 8:50 pm
Forum: Telephone issues
Topic: Dead line
Replies: 5
Views: 1903

Re: Dead line

Thanks Udara.
by xywolap
Sat Nov 26, 2011 11:08 pm
Forum: Telephone issues
Topic: Dead line - another one in Newcastle
Replies: 14
Views: 3364

Re: Dead line - another one in Newcastle

For the record, I haven't yelled at the Exetel phone reps, as they've always been helpful and friendly, and it's not their fault I'm getting a raw deal. I hope I am not put through the trials you have endured? Surely a line check is possible before Exetel posts the "completed" message?? I also agre...
by xywolap
Sat Nov 26, 2011 2:44 pm
Forum: Telephone issues
Topic: Dead line
Replies: 5
Views: 1903

Re: Dead line

Any help pls? I have passed this on to a support engineer, who'd look in to this issue. Thanks for that. Current status is now "connected" which it is not. I finally found time to go and check the line and found that the line from the street to the house is dead. I tested all 4 wires with a multime...
by xywolap
Thu Nov 24, 2011 11:35 pm
Forum: Telephone issues
Topic: Dead line
Replies: 5
Views: 1903

Dead line

My new line is scheduled for connection 25/11 (Friday) but is still totally dead, no dial tone. I know I am a little early but in the past the Exetel connections I have had done are usually a couple of days before the scheduled date. As this is scheduled for connection on a Friday I am trying to avo...
by xywolap
Mon Mar 01, 2010 10:57 pm
Forum: Invoicing & billing
Topic: admin fee for payment using creit card or direct deposit.
Replies: 19
Views: 3734

Re: admin fee for payment using creit card or direct deposit.

I just got an email from Exetel explaining the $3 charge was an error and will be credited back. I would expect this may apply to all who were charged in error?? Check your emails. They could have kept it as far as i'm concerned as they give great value and what can you buy with $3 these days anyway...
by xywolap
Mon Mar 01, 2010 6:39 pm
Forum: Invoicing & billing
Topic: admin fee for payment using creit card or direct deposit.
Replies: 19
Views: 3734

Re: admin fee for payment using creit card or direct deposit.

I am another affected by this out of the blue $3 admin charge on my latest bill. By the looks of it all of us may have been charged this new fee???

Rather than everyone applying to billing individually could a general enquiry be made on behalf of all to reduce kaos all around??

Many thanks. :D
by xywolap
Fri Jan 01, 2010 3:02 am
Forum: Archived threads
Topic: Whrlpool Moron Of The Week - 13
Replies: 9
Views: 2091

Re: Whrlpool Moron Of The Week - 13

They never do say sorry nor do they request WP to remove the slanderous post from the forum either.

As said earlier... shoe size exceeds iq...!!!

Dont forget these people vote and they also drive motor vehicles too!!!... Scary huh?
by xywolap
Wed Dec 30, 2009 2:06 pm
Forum: Anything else anyone wants to discuss
Topic: Merry Christmas Exetel
Replies: 9
Views: 2046

Re: Merry Christmas Exetel

Power on in 2010 Exetel...!!
Thanks to all the crew for the value and service you provide to us.
:D :D :D
by xywolap
Thu Aug 13, 2009 11:14 am
Forum: Anything else anyone wants to discuss
Topic: Exetel getting a big thumbs up on WP.
Replies: 4
Views: 834

Re: Exetel getting a big thumbs up on WP.

So true Corey. I think the word is spreading that WP can be used to sing praises too, it's not just a bitching post.
Exetel is delivering such market leading value these days (especially in the ADSL2 field) there will be a lot more of this, get used to it. :D
Thanks again.