Exetel customer help forum

ShaminG wrote: I had a look into the line stats. We will be in contact with you tomorrow to have this further discussed. Your reference number is 8409401.

Thanks, I'll run an isolation test tonight and see how that goes as well.

Hey, i've been with you guys for a long time (6+ years) and have very rarely had any issues and if so they've normally been fixed very quickly. i've noticed over the past year my line quality has decayed incredibly from a steady 20-22mbit to 14mbit and it seems to be getting lower by the month, on t...

I'm also having DNS issues where I can't connect to a website and might have to refresh it multiple times before it works. What's worse is I'm using a program which checks in intermittently to make sure I'm using a valid serial and it will prompt to log-in if the dns if i don't reach the ip on the f...

I'm also having extreme lag whenever trying to watch twitch streams, the content server i was getting the stream from was (199.9.254.167) and seems to cap out at like 100kb/s they seem to have a whole set of content servers from 199.9.254.140 to about 200~ though

same issue on the mayfield exchange.

i was having this issue during patch 13 til blizzard fixed it on their end.

Hi, i'll try keep this as short as possible. i'm currently on INCPHONE B (30gb/54gb) and am thinking of changing to a new plan, i was looking at your current provided plans and noticed that OTCW is around the same price, but what don't see is an off peak usage, is off peak unlimited for this as the ...

i changed my ip a while ago and the same probelms in wow started after midnight (lag spikes and disconnects) pretty much impossible to play after 2am gets hard at 12.

same problem here. maybe network wide?

wow is pretty much unplayable after 2am, and starts to deteriorate at midnight.

getting terrible speeds tonight. don't know whats going on its been like this since about 7pm and in wow i'm getting really bad lag spikes. same with ventrilo

tonight is even worse :S iview going at 70kbps, SABnzb+ going at 70KB/s (10 connections) http is just unbareably slow INTERNET ADSL: CONNECTED Mode: G.992.5 (ADSL2+) Upload: 812 Kbps. Download: 13578 Kbps. UPTIME: 7:01:46:46 Operation Data Upstream Downstream Noise Margin 14 dB 8 dB Attenuation 5 dB...

seems to be a little better tonight. at least i can stream radio
iview fluctuates. has 5 mins at 1-2mbit then goes down to 200k for a while.

same exchange as terrox

everything peachy til midnight strikes then suddenly downloads get capped around 100-150kb/s when its going close to 1mb/s pre midnight

edit: abc iview doesn't even work without 10-20 mins of buffering

although i apparently got put onto another user group thing, i'm not complaining about lag. because i'm not getting any in ventrilo at least
but in any regular connection i am

e.g right now i'm downloading from usenet at 100kb/s
pre 12am it was smoothly sailing at 1.2mb/s