Search found 10 matches

by lonix
Mon Jun 04, 2018 9:56 pm
Forum: Anything else anyone wants to discuss
Topic: Why does exetel choose to punish existing customers?
Replies: 10
Views: 1439

Re: Why does exetel choose to punish existing customers?

Price for NBN 50 plan is $59.99 for new customers, and $69.99 for existing customers. In my opinion this is a terrible marketing move, you might win new customers, but you will lose existing customers. I'm considering leaving for this discrimination! I've been a loyal customer for nearly 10 years, ...
by lonix
Sat Jun 02, 2018 8:54 am
Forum: Anything else anyone wants to discuss
Topic: Why does exetel choose to punish existing customers?
Replies: 10
Views: 1439

Why does exetel choose to punish existing customers?

Price for NBN 50 plan is $59.99 for new customers, and $69.99 for existing customers. In my opinion this is a terrible marketing move, you might win new customers, but you will lose existing customers. I'm considering leaving for this discrimination! I've been a loyal customer for nearly 10 years, i...
by lonix
Fri Mar 20, 2015 5:30 pm
Forum: VOIP
Topic: New VoIP account
Replies: 3
Views: 2005

Re: New VoIP account

edit - Scratch that, my fault
by lonix
Fri Mar 20, 2015 5:08 pm
Forum: VOIP
Topic: New VoIP account
Replies: 3
Views: 2005

Re: New VoIP account

thanks very much, got it this time
by lonix
Fri Mar 20, 2015 5:01 pm
Forum: VOIP
Topic: New VoIP account
Replies: 3
Views: 2005

New VoIP account

Hi, I signed up for a new VoIP account last night and i received a confirmation email but still haven't received a password and username email. can someone please help me?
by lonix
Wed May 14, 2014 8:50 pm
Forum: ADSL connections
Topic: buy additional usage not working
Replies: 6
Views: 13212

Re: buy additional usage not working

Seems to be fine now, thanks
by lonix
Wed May 14, 2014 6:32 pm
Forum: ADSL connections
Topic: buy additional usage not working
Replies: 6
Views: 13212

buy additional usage not working

OK, so I've hit my cap, I have paid for additional usage 3 times now ( I know I just don't seem to learn ) and my internet hasn't been uncapped :( still going slow! So I paid 3 times for 3 GB and got nothing. Can someone fix this for me please, I can't be bothered hanging on the phone for 45 minutes...
by lonix
Fri Feb 21, 2014 9:42 pm
Forum: Anything else anyone wants to discuss
Topic: Change Plan vs New Customer Pricing
Replies: 15
Views: 17264

Re: Change Plan vs New Customer Pricing

cant wait till i can get these plans, im constantly running out of quota but i cant afford to spend more
by lonix
Tue Feb 18, 2014 5:14 pm
Forum: Anything else anyone wants to discuss
Topic: Change Plan vs New Customer Pricing
Replies: 15
Views: 17264

Re: Change Plan vs New Customer Pricing

Can i sign up for a new plan on the main website, and just apply as a new customer? will this work?
by lonix
Fri Nov 05, 2010 5:37 pm
Forum: Products & services
Topic: Off Peak Periods
Replies: 154
Views: 42131

Re: Off Peak Periods

you could possibly add 2 hours of off peak to the lowest usage days say mon-thurs then take one or two hours off peak away from high usage days say fri-sun