Search found 5 matches

by novakreo
Thu Dec 17, 2009 2:53 am
Forum: Products & services
Topic: New ADSL1 Plans
Replies: 130
Views: 31613

Re: New ADSL1 Plans

We not only changed your plan to TL-B, but also moved your VOIP calls and SMSes for you. All previous customers like you, who have a VOIP and use SMS, will still be same as before. Noting the disclaimer at the top of the forum pages, can I get this in writing? Please send an email to raymondl [at] ...
by novakreo
Fri Dec 11, 2009 4:36 pm
Forum: Products & services
Topic: New ADSL1 Plans
Replies: 130
Views: 31613

Re: New ADSL1 Plans

raymond wrote: We not only changed your plan to TL-B, but also moved your VOIP calls and SMSes for you. All previous customers like you, who have a VOIP and use SMS, will still be same as before.
Noting the disclaimer at the top of the forum pages, can I get this in writing?
by novakreo
Fri Dec 11, 2009 12:32 pm
Forum: Products & services
Topic: New ADSL1 Plans
Replies: 130
Views: 31613

Re: New ADSL1 Plans

My parents were on the TL-AA plan, and without any advance warning or consultation, Exetel has taken away their included VOIP calls and SMSes by moving them to the TL-B plan.
Doesn't seem like good business practice to me.
by novakreo
Wed Jul 29, 2009 8:47 pm
Forum: Archived threads
Topic: Is shaping available on No Frills plans?
Replies: 4
Views: 737

Re: Is shaping available on No Frills plans?

JasonM wrote:There are no shaping abilities on the no frills plans.
Thanks.
by novakreo
Wed Jul 29, 2009 3:41 am
Forum: Archived threads
Topic: Is shaping available on No Frills plans?
Replies: 4
Views: 737

Is shaping available on No Frills plans?

I’m on the NAK2A plan with the option of shaping instead of excess usage charges. I’m considering churning my parents’ connection to Exetel on the NF/512 plan. Do the No Frills plans also have a shaping option, or is it excess charges only?

Thanks,
Benjamin