Search found 5 matches

by Lazzar
Wed Oct 06, 2010 2:59 pm
Forum: Improvement & suggestions
Topic: More options in "Exetel Helpdesk"
Replies: 1
Views: 1366

More options in "Exetel Helpdesk"

Hi, Perhaps this is stating the blatently obvious but may I suggest having more "areas" within the helpdesk webpage to log support issues to? This week I opened a support ticket for a voicemail issue on my mobile phone and in the absense of a better option I was forced to use the "Residential ADSL S...
by Lazzar
Fri Jun 04, 2010 1:23 pm
Forum: Products & services
Topic: Wireless Internet Included In ADSL Plan Prices
Replies: 137
Views: 40061

Re: Wireless Internet Included In ADSL Plan Prices

Forumadmin could you please clarify this for me. I received the "free" wireless broadband email today, I'm currently on the Z/21INCTEL plan, the eqivalent new plan would be OTBW. Could you please clarify the changes that will be made to the ADSL service upon signing up again, i.e. I assume that I wo...
by Lazzar
Mon Feb 22, 2010 2:38 pm
Forum: HSPA connections
Topic: Wireless Broadband & Global Roaming
Replies: 5
Views: 1068

Wireless Broadband & Global Roaming

Hi, I currently have a post-paid wireless broadband plan (with USB modem). Ignoring the ridiculous charges that would be associated with this question, I am going overseas in a few months (Europe, mainly Switzerland) so I am wondering if global roaming is offered on this service? I can't seem to fin...
by Lazzar
Wed Sep 16, 2009 1:20 pm
Forum: ADSL connections
Topic: Can only load exetel.com.au
Replies: 17
Views: 745

Re: Can only load exetel.com.au

I have the same issues (MEL). Last night could only access exetel.com.au from my web browser. Could ping the DNS servers, and DNS lookups worked fine. Had previously tried rebooting my router but no change. After leaving it off for about half an hour and swithing it back on, it was ok. This morning ...
by Lazzar
Thu Apr 16, 2009 11:19 am
Forum: Products & services
Topic: Possible Change To Off Peak Period
Replies: 761
Views: 33236

Re: Possible Change To Off Peak Period

For me personally it does not make much of a difference, and at a guess I think it would not affect the vast majority of customers. So I am curious as to what the actual point of this excercise is, if it is cheaper for Exetel using 2am/2pm, then I'm all for them trying to keep their costs low. I don...