Search found 18 matches

by Gob
Sun Apr 27, 2014 9:31 pm
Forum: Customer reviews
Topic: Punished for being with Exetel since 2008...
Replies: 5
Views: 16497

Re: Punished for being with Exetel since 2008...

I just read this a short while ago and then was looking at some of the other post's from recently. I thought this was worth a mention in your thread. The BOLDED sentence is most amusing. HAHA. LOL Founded by John Linton and operated by the Linton Family we are different from other telco companies. W...
by Gob
Mon Apr 07, 2014 10:18 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 19709

Re: You want twice for less?

I'll preface the following..... Corey, I don't know what to make of this, you make some very good points. I will say that I still think it stinks something chronic! I did think when I joined many years ago that Exetel was a decent company to do business with, not just another Optus or Telstra. Howe...
by Gob
Mon Apr 07, 2014 10:02 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 19709

Re: You want twice for less?

Gob, I agree with your comments 50/50 and would totally agree with Exetel that they are unable to control Optus's coverage. This is something Optus identify with totally especially in my area and have advised me that to get service it is only on the street and not in the home. This may never have b...
by Gob
Mon Apr 07, 2014 5:51 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 19709

Re: You want twice for less?

James, just my opinion and just saying you shouldn't really being answering posts with comments like that. Thanks Surfin Chick for that response. I'm glad it was not only me that saw this as, wwow wrong in every way!! Cope this also. Got a response from Exetel Sales this Afternoon. ****************...
by Gob
Mon Apr 07, 2014 12:25 am
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 19709

Re: You want twice for less?

Just to recap, 1) Exetel have breached their own T and Cs by not providing 30 days written notice of plan change. 2) The plans now on offer are not as competitive as other suppliers 3) There are no loyalty discounts for long time members anymore 4) Regional customers not in 4G service areas, are su...
by Gob
Sat Apr 05, 2014 12:48 am
Forum: Customer reviews
Topic: The Exetel 9+ year club!
Replies: 26
Views: 15517

Re: The Exetel 9+ year club!

Thank you for your feedback on our new website, and questioning the continued viability of Exetel. Exetel is sorry for the inconvenience caused to you for your usage issue, however in your ten years has this ever happened before? I doubt it, so why not give us the benefit of the doubt..... James Li...
by Gob
Fri Apr 04, 2014 11:41 pm
Forum: Customer reviews
Topic: Conned! Z39 plan Gone. NEW a disgrace.
Replies: 6
Views: 4021

Re: Conned! Z39 plan Gone. NEW a disgrace.

According to Exetel's own Terms & Conditions for Mobile plans, http://help.exetel.com.au/Mobile_Terms_and_Conditions_JAN14.php, They need to give 30 days notice to cancel a non-fixed term agreement, as shown below. To the ombudsman.... Cancelling the Service 12.4 If the Agreement is a non-Fixed Ter...
by Gob
Fri Apr 04, 2014 1:20 am
Forum: Customer reviews
Topic: Conned! Z39 plan Gone. NEW a disgrace.
Replies: 6
Views: 4021

Conned! Z39 plan Gone. NEW a disgrace.

The below is an email I have just sent to exetel. However I thought others maybe very interested in this nonsense, I think the email details say it all. These Companies are making so much money from mobile phones nowadays and then the data and Excess data charges on top, but still they can not give ...
by Gob
Mon Nov 18, 2013 1:56 pm
Forum: Mobile services
Topic: Poor Service on mobile phone data
Replies: 6
Views: 4416

Re: Poor Service on mobile phone data

I'm very interested to know if you got any kind of resolution to this. It seems to me the data service in general is extremely poor. I have been also complaining of the same sort of thing for about the last 6 months and generally just given the royal run around and told it's my handset, try another ...
by Gob
Fri Dec 09, 2011 11:38 am
Forum: Mobile services
Topic: V9 plan - free usage from social network
Replies: 7
Views: 1600

Re: V9 plan - free usage from social network

Thanks ShaminG ! What about adding that the only way to change APN settings in an iPhone 4 is running the app in http://unlockit.co.nz. Otherwise iPhone users will be driven nuts searching on where they can change APN in their devices. Regards, How Do you check and or Change these settings on Andro...
by Gob
Tue Dec 06, 2011 1:07 pm
Forum: Mobile services
Topic: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS
Replies: 7
Views: 1604

Re: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS

ADMIN Do NOT Delete this or I will Put all of this on Whirlpool as well. There was nothing wrong with the post you deleted and certainly nothing that was particularly private at all. I have also Phoned the Ombudsman this morning and after I post this comment I will be taking a complete screen captu...
by Gob
Tue Nov 29, 2011 6:13 pm
Forum: Mobile services
Topic: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS
Replies: 7
Views: 1604

Re: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS

2nd Email Dear Sir/Madam, We have just received an update on your case. In regards to the 13/1300/1800 calls on 0458??????, please note that you will be charged for the calls however it will be adjusted on the invoice according to the Cap plan inclusion. Regards, Azwan M Exetel Pty Ltd This is just ...
by Gob
Tue Nov 29, 2011 6:07 pm
Forum: Mobile services
Topic: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS
Replies: 7
Views: 1604

Re: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS

Forum post deleted by Exetel - Private conversations taken on to this thread were removed.
by Gob
Tue Nov 29, 2011 4:08 pm
Forum: Mobile services
Topic: MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS
Replies: 7
Views: 1604

MAJOR MAJOR BILLING ISSUES ON ALL MOBILLE PLANS

I can't be the only one that has these problems ( I will explain below) and as such Everyone that a mobile plan is most likely being billed more and in some way more than they should be. PLEASE READ! I ordered 2, Z39 plans for myself and Wife and a X35 for a close friend. Since getting setup on thes...
by Gob
Mon Jul 26, 2010 9:24 pm
Forum: Virus / spam / spyware issues
Topic: DOS attacked big time FYI
Replies: 1
Views: 5036

DOS attacked big time FYI

I just had 2 really bad conversations with the tech support crew any way they were of no help what so ever and the last guy kept telling me one of my ADSL services was not connected. Anyway my problem started around 6.00pm tonight. The modem kept rebooting itself after connecting for about 15-30 sec...