Search found 8 matches

by lornarod
Sat Aug 07, 2010 10:36 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

Hi, Well I finally lost my internet connection. I am using Netcomm NB9. I was able to log into it with out the internet. I had to return my modem to factory settings which then bought up adsl quick setup. I logged on my user name - 02etc.@nsw.exetel.com.au. Then my new password. I then had the inter...
by lornarod
Tue Aug 03, 2010 3:14 pm
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

Regarding the above topic. I may have a breakthrough. A friend and I were looking on my exetel home page when we saw modem user name etc@ nsw.exetel.com.au. I clicked on that. Up came my user name and underneath old password then new password and then confirm password. I typed in my old password and...
by lornarod
Tue Aug 03, 2010 11:07 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

The pages look exactly the same until I click on basic. When I click on basic adsl quick setup does not appear it just stays exactly as when first openned. I have tried internet explorer firefox and also a cd which came with my modem and on none of them does adsl quick set up come up. From reading m...
by lornarod
Tue Aug 03, 2010 10:30 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

Thanks for that answer. But this is where I have a problem. When I go to my modem and get up basic and click on that quick setup does not come up on my computer. So basicly this leaves me up a creek without a paddle.
lornarod
by lornarod
Tue Aug 03, 2010 9:30 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

I am still really concerned about all this changing of modem password. Although my service is still working should it stop working I will also lose my phone as I am on a voip phone and then I won't be able to get help from anyone with out my internet connection. Has anyone any advice on how to fix t...
by lornarod
Mon Aug 02, 2010 9:49 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

Thanks for the advice. However this does not work for me as quick set up won't come up on my modem site. I have just spent 20 minutes or so with a technition from exetel trying to change my modem password. I even gave him remote access but for some reason he could not take it. So until I have a prob...
by lornarod
Mon Aug 02, 2010 7:34 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

Thanks for your advice. I have changed my password in exetel but have left my modem setting alone. Everything is working fine with this so I will leave it as it is. Is there any reason why Exetel wants both passwords to be the same as they were never the same before? I really don't want to return my...
by lornarod
Sun Aug 01, 2010 1:23 pm
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 8895

Re: New User Passwords

I was requested by exetel to change my password which I did. But I was then requested to change my password on my modem. I have a NB9 netcomm modem with voip operating. When I tried to do this it doesn't go back to basic quick setup on Modem. Surely I won't have to return to factory settings and sta...