Search found 72 matches

by harryL
Mon Sep 07, 2015 11:41 am
Forum: NBN and other Fibre Services
Topic: NBN Drop outs - Townsville, NQ
Replies: 7
Views: 1462

Re: NBN Drop outs - Townsville, NQ

Must have been that general failure = all systems go... again!
by harryL
Mon Sep 07, 2015 8:31 am
Forum: NBN and other Fibre Services
Topic: NBN Drop outs - Townsville, NQ
Replies: 7
Views: 1462

Re: NBN Drop outs - Townsville, NQ

For testing purposes please connect your PC to the router through an Ethernet cable without using wireless to connect and kindly monitor your service. Service not available again this morning. (Currently using a mobile broadband sim). No internet access since 7:30 am. Now 8:28 am. NBN modem shows: ...
by harryL
Thu Aug 20, 2015 8:06 pm
Forum: Other
Topic: adsl to nbn
Replies: 3
Views: 2586

Re: adsl to nbn

hello, currently have dsl with exetel and soon will have the nbn here at home, what i would like to know is, am i able to transfer or move my dsl account (500gb with landline/phone) over to the nbn fibre (500gb - 25/5 with voip) when its operational? Paul Hi Paul, I was in your situation in March/A...
by harryL
Fri Aug 07, 2015 7:40 pm
Forum: NBN and other Fibre Services
Topic: NBN Drop outs - Townsville, NQ
Replies: 7
Views: 1462

Re: NBN Drop outs - Townsville, NQ

Thanks for being pro-active Angelos. Our "new" NBN connection is at the front of the house. It has a wifi router - and my wife and I both connect our laptops to it from our "offices" at the rear of the property. Recently our wifi connections have been reporting "no internet access". I don't really k...
by harryL
Tue Jul 28, 2015 2:40 pm
Forum: NBN and other Fibre Services
Topic: NBN Drop outs - Townsville, NQ
Replies: 7
Views: 1462

NBN Drop outs - Townsville, NQ

My NBN connection has been dropping on numerous occassions this month.

Today 12.45 pm to 2.25 pm.

Are other Townsville customers having similar experiences?

H.
by harryL
Tue Jul 28, 2015 12:33 pm
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

Re: SMS API

Thanks, all fixed now - I have a SMS API on the other account I selected.

I then tried to set up a new API on that account - and found out about needing a new PIN, etc...

All good!

H.
by harryL
Sat Jul 25, 2015 7:36 pm
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

Re: SMS API

KavindaS wrote:Ticket is with the billing department. I need to check whether we could merge your previous API with the current login. If so I will get them to do it and update you via the same ticket.
Thanks :D :D :mrgreen:
by harryL
Fri Jul 24, 2015 5:52 pm
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

Re: SMS API

As 30 June arrived and departed and the API services have not been "energised", I lodged support ticket on 15 Jul-15.

The ticket number is 9276291.

Please review and advise.

Harry
by harryL
Sat May 09, 2015 10:41 am
Forum: NBN and other Fibre Services
Topic: Procedure for switching ADSL to NBN
Replies: 3
Views: 1337

Re: Procedure for switching ADSL to NBN

Please disregard the cancellation confirmation sent to you. We'll send you a fresh email with the details. Thank you. I have received a new email about the cancellation of my phone number (btw ..it had recently been ported from Exetel). I have also received a new email about the transfer of existin...
by harryL
Fri May 08, 2015 11:45 am
Forum: NBN and other Fibre Services
Topic: Procedure for switching ADSL to NBN
Replies: 3
Views: 1337

Procedure for switching ADSL to NBN

I recently upgraded from ADSL to NBN as it has now become available in my area. The NBN is now activated and working well (if a bit slow during peak hours). When I placed my order for NBN I asked that the ADSL service be cancelled after the NBN was operating. I checked today on the ADSL cancellation...
by harryL
Wed May 06, 2015 1:21 pm
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

Re: SMS API

James wrote:By the end of June 2015.
Thanks. :(

H.
by harryL
Wed May 06, 2015 11:17 am
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

Re: SMS API

James wrote:I've asked this to be fixed.
That's nice.

As the expected time frame for the amendment's completion is....... week(s), month(s) or year(s)?

H.
by harryL
Wed May 06, 2015 11:14 am
Forum: VOIP
Topic: Welcome Notification
Replies: 1
Views: 1576

Welcome Notification

I received my NBN welcome notification recently.

I note that the Voip Section has 2 errors:

The DID number shown was in fact the password...

... and the Password shown was the DID number.

You might want to review and amend your paperwork.

H.
by harryL
Fri May 01, 2015 1:07 pm
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

Re: SMS API

James wrote:The members for ADSL and NBN are the same.

Please go to "Premium VAS", then "SMS over Web", then click on the API tab.
Yes, did that.

The web page does not appear to allow an SMS API. (see attached).
api.jpg
sms api screen
api.jpg (44.97 KiB) Viewed 6148 times
by harryL
Fri May 01, 2015 10:11 am
Forum: SMS via ADSL
Topic: SMS API
Replies: 22
Views: 10313

SMS API

I have a desktop application (set up years ago) where I can send sms using the Exetel SMS API. I moved over to NBN yesterday - and find there is no provision to set up an SMS API registration on my new account pages. How can I still use the Exetel SMS API? ..... Either using my previous username ......