Search found 19 matches

by nucari
Tue Sep 23, 2014 1:48 pm
Forum: ADSL connections
Topic: Service number incorrect for address.
Replies: 14
Views: 2792

Re: Service number incorrect for address.

When I use an online internet service availability checker by entering my phone number, the result gives a completely wrong exchange. Could be the database of particular website has not been updated correctly. If you could PM me the service number, we can advise you with the correct exchange detail...
by nucari
Mon Sep 22, 2014 3:38 pm
Forum: ADSL connections
Topic: Service number incorrect for address.
Replies: 14
Views: 2792

Re: Service number incorrect for address.

And I'm another one who has this same problem. When I use an online internet service availability checker by entering my phone number, the result gives a completely wrong exchange.

Why does this keep happening to everyone?

Can this be fixed for me please?
by nucari
Mon Sep 22, 2014 3:29 pm
Forum: ADSL connections
Topic: Very slow ADSL2+ Hurstville
Replies: 3
Views: 1047

Re: Very slow ADSL2+ Hurstville

Very slow ADSL2+ speed from today, Hurstville Exchange: Mode ADSL_G.dmt.bis Downstream Upstream Line Coding (Trellis) On On SNR Margin (dB) 11.6 11.9 Attenuation (dB) 40.5 25.6 Output Power (dBm) 0.0 12.6 Attainable Rate (Kbps) 1744 812 Rate (Kbps) 1288 802 Interesting Jim. Are you on Optus lines? ...
by nucari
Wed Jan 18, 2012 11:36 am
Forum: ADSL connections
Topic: Drop Outs
Replies: 2
Views: 385

Drop Outs

I'm hoping someone can help me with a problem I am experiencing with my internet connection. For the past 36 hours I have been having constant line dropouts with my ADSL2+ Telstra-based connection. When dropping out, the DSL light on the modem will stay on for about 30 to 60 seconds, then will go ou...
by nucari
Mon Aug 01, 2011 5:11 pm
Forum: Mobile services
Topic: New "Z" plan Pricing
Replies: 4
Views: 692

Re: New "Z" plan Pricing

But don't you also need to factor in the $20 cost of SIM plus activation? So the CAP 19 plan would effectively work out as $128 over 12 months (after factoring in the ADSL discount) whereas with the Z8 plan the cost would be $96. So a saving of $32.
by nucari
Fri Jul 29, 2011 2:06 pm
Forum: Improvement & suggestions
Topic: A-30 plan availablility for current customers
Replies: 15
Views: 4064

Re: A-30 plan availablility for current customers

Are these plans available for members yet or are they still coming? They are not showing up in my members area. I was on an AAPT-based plan until June this year and since then have changed to a Telstra TCV plan. I would very much like to change back to an AAPT-based plan if possible because I am now...
by nucari
Tue Jun 30, 2009 1:07 pm
Forum: ADSL connections
Topic: Application rejected again
Replies: 6
Views: 489

Re: Application rejected again

Finally after the third attempt I am now connected to Exetel. This involved a straight SST transfer without me having to disconnect from Internode first. So, to anyone who is considering transferring to Exetel in a similar way to me, it is possible to transfer directly from one company's ADSL1 to Ex...
by nucari
Thu Jun 18, 2009 12:11 pm
Forum: ADSL connections
Topic: more adsl1 to adsl2 rejection queries
Replies: 12
Views: 570

Re: more adsl1 to adsl2 rejection queries

It seems like you are having a similar problem to me although I only want to transfer my internet conenction to an Exetel Powertel ADSL2 service. See thread here: http://forum.exetel.com.au/viewtopic.php?f=284&t=32371 Have you been able to resolve your issue yet? I've been trying to transfer over to...
by nucari
Mon Jun 15, 2009 5:57 pm
Forum: ADSL connections
Topic: Application rejected again
Replies: 6
Views: 489

Re: Application rejected again

I've just sent you a PM with the details.

Thanks.
by nucari
Mon Jun 15, 2009 5:26 pm
Forum: ADSL connections
Topic: Application rejected again
Replies: 6
Views: 489

Re: Application rejected again

I've just been rejected again for the same reason. So I don't think it matters what phone plan I'm on. Who actually rejects an application? Is it rejected by a human or is it a machine? So would it definitely has been rejected because of the reason they gave me in that Internode does not participate...
by nucari
Thu Jun 11, 2009 5:58 pm
Forum: ADSL connections
Topic: Application rejected again
Replies: 6
Views: 489

Re: Application rejected again

Thanks for you help Jason. I have just emailed provisioning. I placed the PTL application at about 1pm yesterday and about 1/2 hour later I changed the telephone plan. Telstra said that it would take 1 to 2 hours for the plan change to occur. Should I have allowed more time? And should I just try to...
by nucari
Thu Jun 11, 2009 4:23 pm
Forum: ADSL connections
Topic: Application rejected again
Replies: 6
Views: 489

Application rejected again

I tried signing up to a PTL ADSL2 plan last month and the application was rejected. I posted a couple of messages here and received some helpful comments. At the time I was told that my application was rejected because I had a Telstra Homeline budget phone plan and due to line sharing I could not ha...
by nucari
Fri May 15, 2009 10:08 am
Forum: ADSL connections
Topic: Application rejected because didn't order modem
Replies: 3
Views: 341

Re: Application rejected because didn't order modem

JasonM wrote:Please PM your service number to me, I suspect that's not the reason, it just refers to the second part of the Application Status page.
Did you find out why the application was rejected? What can I do now to proceed with the application?
by nucari
Thu May 14, 2009 5:47 pm
Forum: ADSL connections
Topic: Application rejected because didn't order modem
Replies: 3
Views: 341

Application rejected because didn't order modem

I submitted an application for the PTL plan on Tuesday and today I found out that my application was rejected because it indicated that "You didn't order a modem" This is strange because I have a modem. by JasonM wrote: It is OK to transfer. You shouldn't need to cancel the Internode service until a...
by nucari
Wed May 06, 2009 4:28 pm
Forum: ADSL connections
Topic: Connect to Exetel ADSL2+ from Internode ADSL1
Replies: 9
Views: 704

Re: Connect to Exetel ADSL2+ from Internode ADSL1

but you don't need to cancel for an ADSL1 Internode service to ADSL2+, just complete the application and we'll transfer it over. You can then cancel Internode's services after you are activated with us. Thanks Jason for that helpful information. That's great news. I contacted the sales department y...