Exetel customer help forum

I just got my email telling me that this we have enable the masking facility for your VOIP Number Where is this facility. I tried calling my home voip did but it hadn't masked my number. I guess you didn't read the earlier posts in this thread. There is no "facility" as such to enable the overwriti...

That's good news. Exetel has its fair share of naysayers, but in my experience Exetel can be relied upon to get it right

Is it Exetel's fixed position that if we use VoIP over HSPA on our mobile phones with our VoIP DIDs overwritten with our mobile phone numbers that we can no longer make VoIP calls to landline numbers? It would be most helpful if someone from Exetel were to comment on this issue this in this thead, p...

[quote="Lawrie"], has anyone else experienced this?
quote]

I also have my Exetel DID overwritten with my mobile phone number and I have just noticed the same thing on my mobile phone using Exetel VoIP over Exetel HSPA; ie I can call mobile numbers, but I can't call landline numbers.

Help!

I might be missing something here, but can I mask my VOIP with a mobile number? That is my primary contact number. I requested that Exetel overwrite my DID's CID with my mobile phone number, and they did so. (In my case the DID is linked to the Exetel HSPA / GSM account which is linked to the SIM i...

Edited.

This issue has apparently been resolved. See pasanm's post of 4th August in this other thread: viewtopic.php?f=58&t=36675

I am a happy user of Exetel's VoIP with my Exetel HSPA SIM in my mobile phone, as my current thread in Whilrpool shows: http://forums.whirlpool.net.au/forum-replies.cfm?t=1446753 The only "fly in the ointment" is the fact that the mobile phone number linked to my Exetel SIM cannot be shown as my cal...

I have not noticed any mention of what individual user records, if any, may be collected by or available to Exetel and / or its NZ filtering contractor, and / or what individual user records may be passed on to others in relation to this trial. More specifically, I have not noticed any mention of pr...