Search found 6 matches

by Terebro
Tue Jul 07, 2009 12:31 am
Forum: Archived threads
Topic: OFF PEAK DOWNLOAD INACCURATE METER USAGE ISSUE
Replies: 10
Views: 767

Re: OFF PEAK DOWNLOAD INACCURATE METER USAGE ISSUE

I haven't been refunded the $104 that is owed to me... so my issue certainly is not 'fixed' :evil:
by Terebro
Thu Jul 02, 2009 10:18 am
Forum: Invoicing & billing
Topic: Prorata downloads?
Replies: 8
Views: 1075

Re: Prorata downloads?

How are we supposed to know how much we can download without going out of our quotta? You check your usage meter. In the original post, Hashkent said "In the Exetel members area it said I've got the full download quota available". Prepaid HSPA plans however have the usage allowance explicitly pro-r...
by Terebro
Thu Jul 02, 2009 10:12 am
Forum: Archived threads
Topic: OFF PEAK DOWNLOAD INACCURATE METER USAGE ISSUE
Replies: 10
Views: 767

Re: OFF PEAK DOWNLOAD INACCURATE METER USAGE ISSUE

I was incorrectly charged for 2095.87mb over my quotta ($104.79) just yesterday because of an error related to this I think.

Still waiting on a response from Exetel support!
by Terebro
Wed Jul 01, 2009 5:33 pm
Forum: Invoicing & billing
Topic: Prorata downloads?
Replies: 8
Views: 1075

Re: Prorata downloads?

How are we supposed to know how much we can download without going out of our quotta?

I have just been charged $105 for going over my quotta, as our service started on the 9th of June.
by Terebro
Wed Jun 17, 2009 11:58 pm
Forum: Wireless broadband
Topic: HSDPA Broadand Drop outs - Extremely Frustrating
Replies: 60
Views: 12481

Re: HSDPA Broadand Drop outs - Extremely Frustrating

Whats the link for the speed test?
by Terebro
Wed Jun 10, 2009 10:46 am
Forum: Wireless broadband
Topic: Can't log a support ticket
Replies: 11
Views: 2433

Re: Can't log a support ticket

Hi,

Im a new customer to Exetel and connected lastnight for the first time. I'm in the Fremantle area (Beaconsfield) also and was having a few random dropouts also. I'm going to look into it further tonight and hopefully will have some luck.