Exetel customer help forum

Thanks jokiin. I am having trouble finding any info (other than the faq) on the OCV plans. I think they are residential, and if so, probably won't include the IP block. I did ring the other day to enquire about the B20 account (200GB $103/month) but that requires a telephone to be reconnected. I can...

Well, overall I am happy with my Exetel business account. There are however a few problems. In the Members Facilities, the only plan that is available to me to change to is the plan I am currently on - B13. There is another plan available and that is the B20 plan. There is also problems in who is to...

Hi All, I have receved a plan offer to replace the current plan I am on by email addressed to myself. The email refers me to the Exetel User Facilities - Change Plans. I have a business account and as such seem to have a different User Facilities. By clicking on the X and then Services and ADSL I am...

I am on a B13 plan and currently out of contract.

It is Naked ADSL2+ and included download is 60GB.

Will I be affected by the price increase?

Why has my previous post been locked?????????

Bad speed again ADSL2+. Syncing at 12Mb/s.

Again, speed issues with ADSL2+ service.



Can I have a port reset again please?

My internet speed has been attrocious since Sunday and the whole time, not the best. My old ADSL1 8000/384 was all round quicker. I am going elsewhere regardless of the contract. I used to be with TPG for several years and they were great (thats where I had the 8000/384). Not one speed issue. Proble...

Heres a few results





Thanks for putting me on to MTR Dazzled, I have never used it before and its been installed the whole time - lol.

Does that shed any light?

I just get upset after doing all the standard checks myself and checking config before even contacting support or this forum. Then I got the standard response, several downloads, etc. etc. sync speed (even though I put it in the original help ticket). It was just a standard response and my original ...

http://www.exetel.com.au/speed/results.php?kbps=2113.5&downloadtime=11.907&KB=3072&recorded=1 . This speed test was done right now. Sorry for not clarifying but the speed goes between (I think the max of the 3 downloads together in the screenshot was about 250KB/s) to 400KB/s achieved this afternoo...

http://www.ajmcom.net/mailsync.jpg This is me syncing my IMAP mail to my own mail server on the other side of the Cisco router I mentioned. The drops are small sized mail transfer while the pegged is syncing videos sent to me by mail, voicemail and ppt's etc. http://www.ajmcom.net/speed1.jpg This i...

lieve me I checked everthing before I said anything on here, for hours and hours and hours. The IP routing type problem didn't start until Wednesday night. Wednesday night I reset the modem to factory defaults. After the reset the modem failed route my IP block correctly back to my machines from con...

This is your own speedtest that should be the quickest available to me.

http://www.exetel.com.au/speed/results. ... recorded=1

1.49Mb/s. Something is seriously wrong with your network.

I have gone out today and purchased a brand new adsl2+ modem. Speedtest shows me able to receive 10Mb/s. Not one other download that I have done this evening including Microsoft, Apple, etc. etc. etc. goes over 100KB/s. I even tried downloading from a pipe mirror and can't get over 100KB/s. What is ...

My speed is back to normal but the IP routing still isn't working correctly. I can ping my server from www.websitepulse.com but cannot connect to any services on it. I can however connect to all services from my end. Something still isn't right. Has web filtering been implemented recently by Exetel?...