Search found 20 matches

by D0R0THY
Tue Apr 05, 2011 11:44 pm
Forum: Other
Topic: Exetel screen problem when cancelling ADSL service
Replies: 1
Views: 1791

Exetel screen problem when cancelling ADSL service

About an hour ago I filled out a cancellation form (via Member facilities) for my ADSL service. As instructed by Exetel staff, I ticked YES on the radio button "Do you want to keep your VOIP service?" However, once submitted the confirmation form stated "Do you want to cancel your VOIP service" - YE...
by D0R0THY
Wed Jan 05, 2011 10:16 pm
Forum: Other
Topic: Moving house but don't have number at new location
Replies: 3
Views: 1441

Re: Moving house but don't have number at new location

Hi, I am in the same boat as this, I'm currently on ADSL1 (Telstra enabled exch only) and in the process of buying a new house about 5mins away. I've checked the exchange of the new address and pleased to see that other ISPs are enabled on it such as Powertel/iinet. Will it be easy relocating with E...
by D0R0THY
Fri Nov 05, 2010 8:27 pm
Forum: Products & services
Topic: Off Peak Periods
Replies: 154
Views: 41073

Re: Off Peak Periods

I would like to see a return of late morning off-peak, say 12-12 again. I'm not a downloader, but if my kids want to watch stuff on you tube, they can do it in the morning.
by D0R0THY
Tue Mar 30, 2010 7:05 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 3025

Re: Can't Reconnect After Maintenance This Moring

My service is now restored. Thank you.
by D0R0THY
Tue Mar 30, 2010 6:46 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 3025

Re: Can't Reconnect After Maintenance This Moring

jakob wrote:it won't let me send pm's from my phone. anybody else still having problems
Yes I think there is still a few of us..... :(
by D0R0THY
Tue Mar 30, 2010 5:59 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 3025

Re: Can't Reconnect After Maintenance This Moring

Juskym wrote:
Tim K wrote:Can the people still having problems please IM me their service numberS?
Tried sending a PM with service number, but its showing in my outbox not sent item, unsure how to send it?
Me too.
by D0R0THY
Tue Mar 30, 2010 1:16 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 3025

Re: Can't Reconnect After Maintenance This Moring

My modem has also been unable to connect all morning (and now afternoon), sending this via backup HSPA. Good to know it's not just myself having problems. Should I log a ticket, or maybe just wait....
by D0R0THY
Mon Jan 11, 2010 10:48 pm
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 35543

Re: VOIP CID issues

ok, what ATA are you using? also try turning it off and save the settings, check the result to confirm, then turn it back on and try again and let us know how that goes Ok, I'm using an OPEN NETWORKS 824RLW modem (and havevoip with dial plans for use with backup MNF & PT). So it could be blamed my ...
by D0R0THY
Mon Jan 11, 2010 10:31 pm
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 35543

Re: VOIP CID issues

Thanks jokiin, I have ADSL TL-BA with free voip calls included and yes, I can see the VOIP meter which is quite healthy. ok, if you click on the meter details it would take you to the VoIP section, if you click the 'change VoIP details' option do you get anything or does it still tell you that you ...
by D0R0THY
Mon Jan 11, 2010 10:18 pm
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 35543

Re: VOIP CID issues

When I use my Exetel VOIP Service the CID shows up as BLOCKED. This has been happening for as long as I've had the account (since June 09). In another forum, it was suggested that I go to: "https://www.exetel.com.au/members/voip_modify_service_form.php" and make sure the correct option is selected....
by D0R0THY
Mon Jan 11, 2010 10:10 pm
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 35543

VOIP CID issues

When I use my Exetel VOIP Service the CID shows up as BLOCKED. This has been happening for as long as I've had the account (since June 09). In another forum, it was suggested that I go to: "https://www.exetel.com.au/members/voip_modify_service_form.php" and make sure the correct option is selected. ...
by D0R0THY
Sat Sep 19, 2009 12:49 am
Forum: Mobile services
Topic: Optus MMS
Replies: 9
Views: 1262

Re: Optus MMS

I've been waiting for my current contract plan with another company to end so I can start using my wireless HSPA M1 - HA sim card in my mobile. However, I've just learned that I will not be able to send or receive MMS... I suppose I didn't even ask when I signed up because I just expected it to be a...
by D0R0THY
Fri Aug 21, 2009 8:09 pm
Forum: HSPA connections
Topic: Can I keep my post-paid wireless activated?
Replies: 2
Views: 787

Can I keep my post-paid wireless activated?

Hi, I purchased a HSPA M1 - HA plan in May 2009. I purchased it for my laptop as a convenient way to use the internet when I'm on holidays (the laptop usually uses my Exetel ADSL home network when not travelling). The thing is, I don't travel too often (school holidays and such) hence I don't have a...
by D0R0THY
Sun Aug 09, 2009 3:47 pm
Forum: Archived threads
Topic: Revised/New ADSL1 Plans
Replies: 72
Views: 6542

Re: Revised/New ADSL1 Plans

Hi, I'm a fairly new customer on the PAYU/1500 plan. What would be the additional cost to upgrade to the new BA plan? Would the revised plan still include free VOIP and other extras currently enjoyed on current plan?

Thank you.
by D0R0THY
Sat Aug 01, 2009 7:21 pm
Forum: HSPA connections
Topic: Wireless USB Modem
Replies: 1
Views: 799

Wireless USB Modem

Can I separately purchase the optus/exetel usb modem?

I purchased a wireless broadband sim only plan thinking that my PDA would be able to act as a modem when I holiday, however, found out the hard way that the PDA I use does not support 3g 900mhz bandwidth.

Cheers.