Search found 16 matches

by kefa
Sat Nov 23, 2013 10:03 pm
Forum: VOIP
Topic: cancel adsl keep voip
Replies: 5
Views: 2323

Re: cancel adsl keep voip

re-did all the voip settings and it works now. not sure if something happened on your end but its all good for now.
by kefa
Sat Nov 23, 2013 8:52 pm
Forum: VOIP
Topic: cancel adsl keep voip
Replies: 5
Views: 2323

Re: cancel adsl keep voip

i'm still having problems here. i have been very careful to copy and paste the login and password exactly from the email and its still not working. i have had this service running for 4 years so i'm pretty sure everything is setup correctly. the only difference is now my connection is coming from my...
by kefa
Sat Nov 23, 2013 4:27 pm
Forum: VOIP
Topic: cancel adsl keep voip
Replies: 5
Views: 2323

Re: cancel adsl keep voip

still not working after reset.

something has changed since the landline went dead. i tested another voip provider and it works fine.
by kefa
Sat Nov 23, 2013 10:06 am
Forum: VOIP
Topic: cancel adsl keep voip
Replies: 5
Views: 2323

cancel adsl keep voip

Hi all, I recently cancelled my adsl bundle (switched to telstra cable) with you guys but wanted to keep my voip account. Just as of today the phone line went dead but also my voip account isn't working today either. When I log onto the members site it says my voip number is still active. Any reason...
by kefa
Mon Sep 30, 2013 11:14 am
Forum: VOIP
Topic: churn and keep voip
Replies: 1
Views: 1356

churn and keep voip

Hi,

I'm looking into churning away from exetel to another isp. Is it possible to still keep my voip account if I no longer have an adsl account?
by kefa
Fri Dec 31, 2010 10:04 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

ForumAdmin wrote:
2) Including free PSTN calls to local and national wire line numbers and calls to Optus mobiles at no charge (subject to AUP).
What counts as an Optus mobile? Would it include all resellers of Optus mobile? In particular I'm interested to know whether I can call a TPG mobile at no charge?
by kefa
Fri Dec 31, 2010 9:22 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

what exactly is involved in re-activating the PSTN line? does a technician need to come over and do something to the line? or is it done all at the "switch" end?
by kefa
Fri Dec 10, 2010 10:01 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

We are getting closer to a 'final' plan for current Exetel 'Naked' plan users. 5) 100 gb peak/180 gb off peak 6) $60.00 per month If there is only that one plan then it would be disappointing and unattractive because the peak data on such a plan would be more than I would use for both peak and off-...
by kefa
Mon Dec 06, 2010 7:09 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

alternatively is it possible for exetel to still have a "naked asdl" offering? i haven't had a pstn line for the last 2 years and don't really need one again. i'm happy to pay the same amount as somebody on a pstn plan as long as i get at least the same download quota and maybe something extra like...
by kefa
Fri Dec 03, 2010 4:16 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

alternatively is it possible for exetel to still have a "naked asdl" offering? i haven't had a pstn line for the last 2 years and don't really need one again. i'm happy to pay the same amount as somebody on a pstn plan as long as i get at least the same download quota and maybe something extra like ...
by kefa
Wed Dec 01, 2010 12:05 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

any updates on how much it will cost the poor cousins on naked adsl to move back onto PSTN plans?
by kefa
Tue Nov 23, 2010 9:14 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28318

Re: Naked users forgotten?

However if it is more cost effective to have a wireline and not use it then so be it :) This is the confusing bit for me. According to FA, the wireline plans are "profitable" due to people actually using the PSTN for phone calls. If you were to change to a wireline plan, but not use it, then I don'...
by kefa
Thu Oct 21, 2010 3:48 pm
Forum: SMS via ADSL
Topic: SMS Charges and 1st October 2010
Replies: 4
Views: 5589

Re: SMS Charges and 1st October 2010

any update on the excess pricing after the first 30 sms for $1.00? according to the website its charged at 5c/sms.
by kefa
Sat Nov 07, 2009 3:53 pm
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 35867

Re: VoIP Issues

I'm still getting "auth failure" errors and having the VOIP line disconnect. People have been trying to call me and get a busy tone. Are we going to have a fix to this problem soon? Nov 07 08:07:28 home.gateway:sip_SipTransactionManager_?:none: SIP Invalid Username/Password for phone 02XXXXXXXX I've...
by kefa
Tue Oct 20, 2009 4:13 pm
Forum: VOIP
Topic: Getting my old PSTN number back
Replies: 3
Views: 218

Re: Getting my old PSTN number back

would it make a difference if i was an optus line before?