Search found 34 matches

by rahul
Thu Apr 15, 2010 5:26 pm
Forum: ADSL connections
Topic: Shapped but have not reached my limit.
Replies: 5
Views: 497

Re: Shapped but have not reached my limit.

anyone that can help? i called 3 times yesterday... was advised would be fixed today, but still the same shaped speed right on the 12am dot..... Jason could you please help?
by rahul
Wed Apr 14, 2010 12:54 pm
Forum: ADSL connections
Topic: Shapped but have not reached my limit.
Replies: 5
Views: 497

Shapped but have not reached my limit.

Hi, My service has been shaped again (during peak) for the 2nd month in a row, and i have not reached my peak limit yet. Every day at 12PM on the dot my service is unusable (slower than dial-up). Could someone help? Last month i emailed residentialsupport@exetel.com.au but did not receive any reply....
by rahul
Sun Mar 28, 2010 3:35 pm
Forum: ADSL connections
Topic: offpeak quota downloading as peak
Replies: 6
Views: 539

Re: offpeak quota downloading as peak

Usage meter is back to normal, but im shaped :(

I have emailed residential support, i hope it gets fixed asap, because i cant even load exetel webite. using my mobile atm.

Thanks in advance.
by rahul
Sun Mar 28, 2010 12:39 am
Forum: ADSL connections
Topic: offpeak quota downloading as peak
Replies: 6
Views: 539

Re: offpeak quota downloading as peak

Hi,

3309.22 MB got added to my peak for 27/March/2010 out of no where, and my off-peak got reduced by similar amount. Could this be looked into.

Cheers.
by rahul
Thu Mar 11, 2010 3:35 pm
Forum: Products & services
Topic: Re: ADSL2 Unlimited Plans (For Exetel Users Only)
Replies: 230
Views: 35801

Re: ADSL2 Unlimited Plans (For Exetel Users Only)

Voting for naked option as im currently on naked with invitation.cheers exetel
by rahul
Fri Dec 04, 2009 5:35 pm
Forum: Anything else anyone wants to discuss
Topic: Change of Lesse / Ownership
Replies: 2
Views: 822

Re: Change of Lesse / Ownership

Cheers Jason.
by rahul
Fri Dec 04, 2009 10:58 am
Forum: Anything else anyone wants to discuss
Topic: Change of Lesse / Ownership
Replies: 2
Views: 822

Change of Lesse / Ownership

Hi everyone,

Just have a simple question.

What is the process of changing ownership of exetel services. Another person is going to take wonership of the services as current one is moving away.

Cheers.
by rahul
Wed Nov 18, 2009 12:00 pm
Forum: Anything else anyone wants to discuss
Topic: Suggestion for AUP section d
Replies: 4
Views: 975

Re: Suggestion for AUP section d

I thought the avg was a fixed amount given at the start of the month based on the previous month?
by rahul
Wed Nov 18, 2009 9:59 am
Forum: Anything else anyone wants to discuss
Topic: Suggestion for AUP section d
Replies: 4
Views: 975

Suggestion for AUP section d

Hi, I don't know if this is viable or possible, but I have read a lot of people concerned of being going over the 3x the avg download during off peak no charge and then ultimately the fear of being forced to leave exetel. We all know how great exetel is and no one in the right mind would leave exete...
by rahul
Tue Nov 17, 2009 9:51 pm
Forum: Anything else anyone wants to discuss
Topic: Change to AUP - Section (d)
Replies: 246
Views: 37477

Re: Change to AUP - Section (d)

Is anyone able to tell us what the avg for the month of Nov is sitting on?
by rahul
Tue Nov 17, 2009 5:52 pm
Forum: ADSL connections
Topic: Naked ADSL 2+ Low Speed
Replies: 5
Views: 610

Re: Naked ADSL 2+ Low Speed

iv been capped to adsl speeds. is it because iv gone over my off-peak by too much?
by rahul
Tue Nov 17, 2009 5:32 pm
Forum: Anything else anyone wants to discuss
Topic: Change to AUP - Section (d)
Replies: 246
Views: 37477

Re: Change to AUP - Section (d)

If 26.5gig was avg for the month of oct, that is only based on 60gb limit. This month how ever had no limit and as a result the avg should be considerably higher. Lets say 30gb was the avg for nov, thus giving a limit of 90GB, and if the heavy down-loaders reach the 90gb (as oppose to 60gig in oct),...
by rahul
Sun Nov 01, 2009 11:40 pm
Forum: Anything else anyone wants to discuss
Topic: ADSL plans
Replies: 11
Views: 2149

Re: ADSL plans

For those who had the shaping option turned on prior to plan change, does it still apply to the new plans? I ask this as i still have the shaping option, which also mentions the extra 2gb during shaped. I would still like to keep that option if still available. Shaping option would be kept on your ...
by rahul
Sun Nov 01, 2009 11:34 pm
Forum: Anything else anyone wants to discuss
Topic: ADSL plans
Replies: 11
Views: 2149

Re: ADSL plans

For those who had the shaping option turned on prior to plan change, does it still apply to the new plans? I ask this as i still have the shaping option, which also mentions the extra 2gb during shaped. I would still like to keep that option if still available.
by rahul
Sun Nov 01, 2009 1:13 am
Forum: Invoicing & billing
Topic: Shaping badly implemented
Replies: 19
Views: 3450

Re: Shaping badly implemented

"mobochobo"
I don't have time to read the fine details
So what do you look at when you sign a contract?