Search found 12 matches

by tabletennisman
Sat Nov 05, 2011 1:11 pm
Forum: ADSL connections
Topic: Frequent Disconnection
Replies: 48
Views: 3446

Re: Frequent Disconnection

ended up replacing the modem and seems to be stable so far... will send a follow up email in the next couple of days though. Thanks for the email support to sort out the problem.
by tabletennisman
Thu Nov 03, 2011 4:28 pm
Forum: ADSL connections
Topic: Frequent Disconnection
Replies: 48
Views: 3446

Re: Frequent Disconnection

I'm also having LOTS of disconnections. I'd say there's been about 15 since midday here. Every 15 or so minutes, it disconnects, then comes back online for a couple of minutes, before it disconnects again. Ticket #4543710. Internet is practically unusable - could somebody please have a look at this ...
by tabletennisman
Mon Oct 17, 2011 10:51 am
Forum: ADSL connections
Topic: nearmap.com down for anyone else?
Replies: 22
Views: 4841

Re: nearmap.com down for anyone else?

I just got there twice- the first time in 35 seconds, the second time in 20 secs. Here is the browser connection log: URL: https://www.nearmap.com/welcome-new [/quote] Page seems to load everytime now, but still takes ~30 seconds for it to load the initial page... edit: just got a 504 gateway timeo...
by tabletennisman
Mon Oct 17, 2011 9:43 am
Forum: ADSL connections
Topic: nearmap.com down for anyone else?
Replies: 22
Views: 4841

Re: nearmap.com down for anyone else?

definitely not confined to NSW. We're on ADSL2 in QLD and we're having troubles accessing nearmap... normally I can access it after a few attempts if I want a few minutes for it to load. Once the home page loads, the maps load very quickly, just the initial page that's painfully slow. Nearmaps are b...
by tabletennisman
Tue Aug 30, 2011 4:02 pm
Forum: Mobile services
Topic: Porting Mobile away from exetel?
Replies: 2
Views: 609

Re: Porting Mobile away from exetel?

Thanks, all sorted.
by tabletennisman
Tue Aug 30, 2011 11:22 am
Forum: Mobile services
Topic: Porting Mobile away from exetel?
Replies: 2
Views: 609

Porting Mobile away from exetel?

We've been trying to port a mobile away from exetel for the past few days but we're unable to do so. The account name and number according to telstra isn't matching the current exetel details, so we're unable to port the number back to telstra. We've called exetel to confirm details but the details ...
by tabletennisman
Thu Aug 25, 2011 3:08 pm
Forum: Mobile services
Topic: APN for Exetel mobile services using the Optus network
Replies: 74
Views: 41481

Re: APN for Exetel mobile services using the Optus network

Just activated my z39 plan for an iPhone 3gs running 4.3.5 and can't seem to find a way to check whether the correct APN is assigned. After inserting the new SIM I reset the Network Settings on the phone and all appears to be working correctly (calls, SMS/MMS etc), but just want to make sure I am c...
by tabletennisman
Thu Aug 25, 2011 8:42 am
Forum: Mobile services
Topic: Mobile Plan Questions
Replies: 13
Views: 1344

Re: Mobile Plan Questions

Corey has given his answers to my questions above - but can an Exetel employee please confirm what he has said? Exetel sim cards will not work on a Handset that is locked to Optus :( not sure this is true? We've just bought a locked optus phone (huawei X1) for our exetel sim card, and it works fine...
by tabletennisman
Thu Aug 25, 2011 8:14 am
Forum: Mobile services
Topic: Do the Z Plans also come with the Optus 30 day guarantee?
Replies: 6
Views: 971

Re: Do the Z Plans also come with the Optus 30 day guarantee

Also in the same predicament. Sending billing an email now.

Cheers,
Ron.
by tabletennisman
Fri Aug 05, 2011 9:07 am
Forum: Mobile services
Topic: MMS Settings Z29
Replies: 3
Views: 894

Re: MMS Settings Z29

Have entered those details. Phones are HTC Desires. Next to APN Name: i put "mms" if that makes any difference. MMS messages won't send. Comes up with this error: unable to send message. retrying... generic network failure Are you able to text us the settings for MMS for us to just simply save them ...
by tabletennisman
Fri Aug 05, 2011 7:23 am
Forum: Mobile services
Topic: MMS Settings Z29
Replies: 3
Views: 894

MMS Settings Z29

Hi,

Just wondering how to set MMS settings on HTC Desires. We changed 4 mobiles over yesterday but not sure how to do this (or if MMS are even included in Z29 & Z39 caps as it's not mentioned?)

Cheers!
by tabletennisman
Wed Jul 29, 2009 8:57 am
Forum: Archived threads
Topic: Just churned to exetel - cancelling old ISP
Replies: 1
Views: 277

Just churned to exetel - cancelling old ISP

Hey guys, Churned to exetel 3 weeks ago (connected) at both our business workplaces. Called up our old isp (itel) to make sure our service had been cancelled, and they told me i couldnt' cancel the service with them as it will interfere with the churn process - they hadn't received paperwork so coul...