Exetel customer help forum

after reading the posts here and in other threads here on this forum and also at whirlpool exetel seem to have thrown out the baby with the bathwater on this issue exetel really should enlighten us members before they move the goalposts especially the newer people who just churned i can fully unders...

it seems that exetel giveth with one hand and strip away with the other i just got this peach in the email We will change the off peak period from 1st June 2010: from: the current 12 midnight to 12 noon or 2 am to 2 pm periods to: 2 am to 8 am This is a significant reduction on first sight but it st...

well well well i purposed that my connection speed was messed up and i was only getting a meer trickle of my 1500 connection speed thru the entire off peak period and i was labeled a forum troll and told i was sensationalizing things. it seems to me there is indeed problems with exetels off peak spe...

if you avoid P2P? if you avoid the most commonly used of all download applications???? apart from "surfing" what is the internet most commonly used for ? answer = downloading. why do you offer 54gb offpeak? for power surfing....? saying avoid p2p during congested (insert off peak) is fine if we had ...

clause 17 subsection 3 yes as i said i did read it after thoroughly scouring the document to find it! wouldnt you think something as important as that should be clause 1 section 1 or better still on your website in a flashing gif or something saying "massive off peak quotas you cannot fill - sign up...

pretty good at skirting around the issue here defenders of exetel the issue at hand is download speed or for the better part the lack thereof throughout the ENTIRE off peak period not just the 8am to 12noon section of it. we are quite within our rights to demand the line speed we pay for, not some o...

is something wrong???? you betchya i am experiencing the same dilemma torrents are useless between 2am and 12pm rumbling along at a blistering 25kbs but as soon as 12.01pm rolls around my download speed shoots up to 160kbs and stays there. are exetel sure they havent hobbled torrents all offpeak ins...

"well if it comes to that " "think long and hard before you change it" i think you will see that i didn't assume you are changing it at all , i said "IF"! and using capitals was indeed warranted because i was yelling. so again IF you do away with the free download quota it'll see me off as well thanks

NO FREE DOWNLOAD PERIOD AT ALL

well if it comes to that i for one will be moving on

one of the main reasons i signed up is the download quota, if you change that i have no reason to stay

think long and hard before you change it

NS