Exetel customer help forum

Yes - I tried that version as well many months ago - with the appropriate factory reset button etc - but it made no difference - still had the 4 sec silence. I actually did nothing to make the problem go away - I did not change versions of firmware - I did not reset the modem in any way. One day the...

Hi Dazzled, I tried all the different versions of firmware, and all the power cycles and hard resets but nothing changed. I even hard Dynalink engineers send me a special debug firmware - which also made no difference. I am running 3.65 now, but the 3.65 exhibited the 4 second silence at the beginni...

Hi All, My VOIP 4 second silence has finally been cured ..... by EXETEL.....!!!! I raised the matter with the Exetel executives who put me in contact with Raymond Li who was very helpful and got the engineers to monitor my VOIP packets during each phone call so that they could witness the first 4 se...

Hi All, I also have the problem with a 2 to 5 second delay with outgoing VOIP calls using the Dynalink 1046vw. It is a real shame because VOIP is absolutely brilliant - saves me heaps of money with a better voice qaulity than PSTN. I have tried upgrading to all the firmware versions mentioned to no ...