Exetel customer help forum

Thanks James , it would be a good idea if that bit of information was made clear on Exetels' website .

Hi , I've just been looking at Exetels home page where it says - "This is our most popular bundle plan. With 100GB ADSL2+ download allowance and phone line for $39.99/mth including anytime downloads, free uploads, free public static IP address and a 12 month contract! Total min. cost of $537.87 on 1...

Thankyou Bellag , quick question , I've just gone almost all of the order process where I selected "I am an existing exetel customer" there was no option during that process to nominate automatic payments etc. , before I continue I'd like to know if that's o.k. or should I select "new customer" to a...

Hi all , I've been on an old prepaid plan for some time ( years ) and was recently wanting to move to a monthly plan which was the 2 gig per month @ $15 per month , is that still available because after the recent website changes I have not been able to find it .

Cheers

Agents around the country ? Wireless broadband pre-paid plans ? I had a friend phone today asking for recommendations re. a decent W.B. service provider , no worries said I , I'll send some links to Exetel's pre-paid plans and how to find the agent in your area ( Rockhampton Qld in her case ) On the...

Very occasionally I lose my connection and when I try to re-connect the GUI gives me an error 619 - " A connection to the remote computer could not be established " etc. Sometimes ( like today ) the dropout lasts less than hour , other times I give up and try next day and it's been sorted. My father...

Hi all , I've recently done my first 90 day / 2 gig recharge and I did it at day 85 of the first period and still had plenty of data left , I figured I'd do it a little bit early as i did it online and didn't want to run out and lose internet access. Anyway , while I was finishing off the remaining ...

I've recently added a signal direction finder and magnipier to my Yagi , how it works is when the main arm of the Yagi antenna is aligned with the Broadband Enabled Activity Key ( henceforth known by the acronym of "b.e.a.k." , the direction of signal reception is optimal. Here's how it looks - . . ...

So at the end of the day after simply bolting this antenna to our existing TV mast in around 10 minutes, I actually tried going the other way , i.e. putting my tv antenna below the yagi on the taller pole I put up for the W.B. antenna but when I did that my wireless signal degraded to almost zero ....

Long story short , I was charged an extra activation fee of $25 from my Visa card at time of signup , that has been corrected and the latest invoice shows the $25 sitting there in credit ( thankyou ) , will that money go towards my recharge ( prepaid plan ) automatically when I recharge or should it...

Hi Lawrie Did you make sure to create a new profile, rather than editing the existing Optus one? That was where I found I went wrong with the first one I installed (over the phone I must say :D ). By creating a new profile, the non-saving of the correct APN problem disappeared. Gidget That's exactl...

and am now getting a stable 300KB/sec connection in an area that has no/poor optus reception

pundi , are you sure you don't mean 300 kbps rather than 300KB/ sec ? Interesting post about the woktennas on your blog , I enjoyed that , thankyou

I've just done the ozspeedtest and the results are for wireless - line speed 766 kbps , download speed 96 KB/s . http://img.photobucket.com/albums/v433/hervey/ozspeedtest.jpg By comparison , the ozspeedtest on the other computer with dial-up ( for another month ) gave the results , line speed 41 kbp...

ForumAdmin wrote - "Would you be interested in us doing a write up on your installation for the web site?" Go for your life , with my blessing . I give you my official permission to use the photos above and any comments I have made about it , sing out if you want any more pics. The flat bar used to ...

Definitely an E160E Dazzled , apparently there was a shortfall in supply of the 169's and these were/are being used to fill the gap.
I still paid the same price though .