Search found 29 matches

by crustyman
Tue Dec 21, 2010 6:35 pm
Forum: Mobile services
Topic: Ported from Optus to Exetel but still getting billed
Replies: 4
Views: 584

Re: Ported from Optus to Exetel but still getting billed

Yeah I figure that I'm just surprised that wasn't mentioned in the porting instructions I got from Exetel, being that it was originally an Optus connection I thought that if I had called and cancelled I'd end up disconnecting the new Exetel one as well. Maybe something that can be added to the instr...
by crustyman
Tue Dec 21, 2010 6:26 pm
Forum: Mobile services
Topic: Ported from Optus to Exetel but still getting billed
Replies: 4
Views: 584

Ported from Optus to Exetel but still getting billed

Hi All,

I ported my wifes phone from Optus to an Exetel Optus Cap plan and I just recieved another bill from Optus, I would have thought that when it was ported optus would have stopped billing me? Now I have 2 Mobile bills to pay for the same phone number :(
by crustyman
Sat Nov 27, 2010 4:46 pm
Forum: Mobile services
Topic: APN for new CAP Plans
Replies: 17
Views: 2868

Re: APN for new CAP Plans

I can't seem to get internet tethering to work with any APN it keeps telling me to contact optus and I have one of the new Cap plans, help please :) The only thing I can think that is different is the locking of the iPhone. My iPhone is completely unlocked, is yours locked to Optus? Hi, yeah it was...
by crustyman
Fri Nov 26, 2010 5:34 pm
Forum: HSPA connections
Topic: Tethering iPhone With Exetel
Replies: 64
Views: 27121

Re: Tethering iPhone With Exetel

All good thanks everyone, seems to be working fine now :)
by crustyman
Fri Nov 26, 2010 3:27 pm
Forum: HSPA connections
Topic: Tethering iPhone With Exetel
Replies: 64
Views: 27121

Re: Tethering iPhone With Exetel

Thanks for all the help, It's on my wife's phone so I'll check it later on today and let you know, thanks again.
by crustyman
Thu Nov 25, 2010 9:05 pm
Forum: HSPA connections
Topic: Tethering iPhone With Exetel
Replies: 64
Views: 27121

Re: Tethering iPhone With Exetel

Thanks for your assistance
by crustyman
Thu Nov 25, 2010 7:32 pm
Forum: HSPA connections
Topic: Tethering iPhone With Exetel
Replies: 64
Views: 27121

Re: Tethering iPhone With Exetel

Possibly a confusion but I specifically said I had an Exetel Optus Cap plan, rather frustrating when others have posted that theirs worked out of the box with tethering. If this doesn't work I'll be cancelling the plan and going back to Optus as at least I can use the data with my laptop instead of ...
by crustyman
Thu Nov 25, 2010 4:55 pm
Forum: HSPA connections
Topic: Tethering iPhone With Exetel
Replies: 64
Views: 27121

Re: Tethering iPhone With Exetel

Unfortunately this was my response from Support:

Dear Sir/Madam,

Thank you for your e-mail.

Regret to inform that we do not support Tethering.

Regards,

Nuranj

Exetel Pty Ltd
by crustyman
Wed Nov 24, 2010 11:41 pm
Forum: HSPA connections
Topic: Tethering iPhone With Exetel
Replies: 64
Views: 27121

Re: Tethering iPhone With Exetel

Can someone help me get it working with my Iphone 3gs on one of the new Exetel Optus Cap Plans, it just keeps telling me I have to contact Optus to enable tethering?
by crustyman
Wed Nov 24, 2010 11:20 pm
Forum: Mobile services
Topic: APN for new CAP Plans
Replies: 17
Views: 2868

Re: APN for new CAP Plans

I can't seem to get internet tethering to work with any APN it keeps telling me to contact optus and I have one of the new Cap plans, help please :)
by crustyman
Thu Oct 14, 2010 1:25 pm
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 45643

Re: ADSL Plans/$10 - $25 Per Month Discounts

ForumAdmin wrote:
crustyman wrote:Hi, I currently have an optus mobile number, if I was to switch to using Exetel am I able to port the existing number over?
Yes - go to the user facilities and look at the order form.
Excellent thanks, I've placed my order, well done Exetel another fantastic value-add option :)
by crustyman
Thu Oct 14, 2010 10:32 am
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 45643

Re: ADSL Plans/$10 - $25 Per Month Discounts

Hi, I currently have an optus mobile number, if I was to switch to using Exetel am I able to port the existing number over?
by crustyman
Mon Aug 02, 2010 12:21 pm
Forum: Improvement & suggestions
Topic: When Exetel introduce new plans.... can they...
Replies: 5
Views: 1851

Re: When Exetel introduce new plans.... can they...

I'd like to see this as currently I'm on a grandfathered naked plan with 90Gb peak/Unlimited off peak 12am-12pm for $65/month, I'm happy to move to a more sustainable plan being the new 90Gb peak/180Gb off peak 2am-8am for $70/month but am a bit loathe to pay $10 to do so. I don't want to be burden ...
by crustyman
Thu Jul 29, 2010 11:57 am
Forum: Improvement & suggestions
Topic: ADSL2+ on Telstra Exchanges
Replies: 394
Views: 52845

Re: ADSL2+ on Telstra Exchanges

This is fantastic news! I'm just about to build a new house in an area that is only serviced by a Telstra ADSL2+ exchange and was not looking forward to having to move to another provider, well done Exetel :)
by crustyman
Sun May 16, 2010 9:32 am
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 35766

Re: Rationale Behind Change Of Plan 'Direction'

Hi, Just wondering, I'm currently on one of the Z plans and after reading the recent email about sustainability for supply of ADSL services I wouldn't mind switching to one of the new plans but I've just paid the $10 plan change this month and was hoping that I could change to one of the more sustai...