Search found 11 matches

by dichotic
Tue Jun 18, 2019 10:37 pm
Forum: NBN and other Fibre Services
Topic: NBN Technician Booking?
Replies: 4
Views: 315

Re: NBN Technician Booking?

Well I never receieved a response here or to my emails, had to spend over an hour calling in only to be told that NBN had refused to send out another technician? How am I supposed to get my NBN and home phone working again?
by dichotic
Tue Jun 18, 2019 7:00 pm
Forum: NBN and other Fibre Services
Topic: NBN Technician Booking?
Replies: 4
Views: 315

Re: NBN Technician Booking?

Thank you Menaka, I have sent you a private message.
by dichotic
Tue Jun 18, 2019 1:50 pm
Forum: NBN and other Fibre Services
Topic: NBN Technician Booking?
Replies: 4
Views: 315

NBN Technician Booking?

I have been trying to organise for a rebooking of the NBN technician while I am in attendance which is difficult because of work responsibilities. I have requested Wednesday 19/06 1pm til 5pm but have still not heard anything either way and time is running out for when I can arrange the time off wit...
by dichotic
Tue Apr 23, 2019 4:30 pm
Forum: Web site
Topic: No longer showing phone queue status
Replies: 1
Views: 172

No longer showing phone queue status

Hello, I noticed that the contact section of your website no longer shows thr queue lenths and wait times when I checked today. Also your tech support line is no longer proividing queue information or wait times or playing anything other than the same music track. Any idea when this will be fixed?
by dichotic
Sat Mar 30, 2019 2:17 am
Forum: NBN and other Fibre Services
Topic: Is there a current NBN outage in Sydney?
Replies: 4
Views: 404

Re: Is there a current NBN outage in Sydney?

My internet service in the Wollongong area has been down since early afternoon and with 30 callers waiting on the tech support line I didn't have time to get through earlier. But there is no current internet outages?
by dichotic
Tue Mar 10, 2015 3:25 am
Forum: ADSL connections
Topic: Connection Keeps dropping in and out
Replies: 1
Views: 515

Re: Connection Keeps dropping in and out

Looks like it may have resolved itself now.
by dichotic
Tue Mar 10, 2015 1:15 am
Forum: ADSL connections
Topic: Connection Keeps dropping in and out
Replies: 1
Views: 515

Connection Keeps dropping in and out

Hi There, My connection is stable on the modem and nothing is showing up in the logs, but I keep having constant random dropouts with the internet at only a couple of seconds at a time. It can be stable for 5-10 minutes or less than 10 seconds but it has been happening since the outage earlier. If I...
by dichotic
Sat Sep 05, 2009 11:07 pm
Forum: ADSL connections
Topic: PKEM Exchange?
Replies: 9
Views: 372

Re: PKEM Exchange?

That only supports the facts, you are a habitual crybaby, and even The Idiot Office should have enough intelligence to see, by your file, your high number of whinges, and should discard your complaints, the fact they don't, and entertain your complaints, PROVES they are complete, total utter idiots...
by dichotic
Sat Sep 05, 2009 10:24 pm
Forum: ADSL connections
Topic: PKEM Exchange?
Replies: 9
Views: 372

Re: PKEM Exchange?

Why wasn't I just told this from the beginning? Because like all problems - they require some degree of varied investigation, from telling the user to learn to read a manual, to ensuring they've done everything to rule out their own equipment, and then discussing the issue with the supplier.. I als...
by dichotic
Sat Sep 05, 2009 10:13 pm
Forum: ADSL connections
Topic: PKEM Exchange?
Replies: 9
Views: 372

Re: PKEM Exchange?

My main issue is not being able to play World of Warcraft, but the slow speeds and horrible pings is affecting all of my internet usage. World of Warcraft is just an example of what I am trying to use it for. And try http://www.accc.gov.au/content/item.phtml?itemId=779405&nodeId=defae98eed0b8c63cbfc...
by dichotic
Sat Sep 05, 2009 10:00 pm
Forum: ADSL connections
Topic: PKEM Exchange?
Replies: 9
Views: 372

PKEM Exchange?

For the last few months the ping times and overall upload and download speeds I have been getting through exetel, especially at night times and on the weekends, have been moving between barely acceptable and horrible. I play World of Warcraft and like to raid in the evenings but have been unable to....