Search found 18 matches

by Shane3
Fri Mar 31, 2017 9:41 pm
Forum: Member facilities & usage meter
Topic: Unable to login to Account / My Exetel
Replies: 6
Views: 2606

Re: Unable to login to Account / My Exetel

Hi,

I have this issue too! Have logged a ticket, would appreciate a fix.

Thanks
by Shane3
Wed Dec 30, 2015 8:42 am
Forum: NBN and other Fibre Services
Topic: Apartment NBN Install - Cabling
Replies: 3
Views: 1421

Re: Apartment NBN Install - Cabling

Thanks, I have a cavity in the ceiling which is accessible if I take the oyster lights off so I'd rather them run it through there. It's definitely possible as I've had a new electrical circuit installed for an air conditioner. Just not sure what specs the conduit would need to be, I can foresee hav...
by Shane3
Tue Dec 29, 2015 1:23 pm
Forum: NBN and other Fibre Services
Topic: Apartment NBN Install - Cabling
Replies: 3
Views: 1421

Apartment NBN Install - Cabling

Hi all, I live in an apartment in Wollongong and on asking an NBN installer performing work on the unit next door, he advised that they install the box at the closest power outlet to the front door (where cable comes from) and run the cable along the outside of the wall inside the apartment. This is...
by Shane3
Tue Feb 03, 2015 6:58 pm
Forum: ADSL connections
Topic: NSW Wollongong - PPPoE dropping semi regular this last week
Replies: 108
Views: 17399

Re: NSW Wollongong - PPPoE dropping semi regular this last w

Restart didn't fix it but it did come back around 4:30pm on it's own.

Thanks :D
by Shane3
Tue Feb 03, 2015 4:24 pm
Forum: ADSL connections
Topic: NSW Wollongong - PPPoE dropping semi regular this last week
Replies: 108
Views: 17399

Re: NSW Wollongong - PPPoE dropping semi regular this last w

Yes same issue here Wollongong exchange, it's been flaky all week.

Died last night around 9:00pm, have DSL sync but that's it.

Logging a support ticket now.
by Shane3
Mon Oct 20, 2014 7:49 pm
Forum: ADSL connections
Topic: Slow ADSL2+ for days
Replies: 7
Views: 1465

Re: Slow ADSL2+ for days

Yes I've been experiencing the same thing here in Wollongong.

Awful speeds but normal line sync, they are playing around with the NBN in the area so I don't know if they've broken something.

Shane
by Shane3
Wed Jul 04, 2012 4:59 pm
Forum: ADSL connections
Topic: ADSL2 Inconsistent Speeds and drop outs - Narellan
Replies: 7
Views: 1308

Re: ADSL2 Inconsistent Speeds and drop outs - Narellan

Chalin, 2 weeks later, a Telstra guy has come out and checked everything, yet the issues still persists. Also I've been made to go through the entire process again because the technician was "Only fixing the dropout issues" and the speed is a separate issue. So I log another job and do all the requi...
by Shane3
Sun Jun 17, 2012 12:56 pm
Forum: ADSL connections
Topic: ADSL2 Inconsistent Speeds and drop outs - Narellan
Replies: 7
Views: 1308

Re: ADSL2 Inconsistent Speeds and drop outs - Narellan

Thanks Chalin, much appreciated!
by Shane3
Sun Jun 17, 2012 12:24 pm
Forum: ADSL connections
Topic: ADSL2 Inconsistent Speeds and drop outs - Narellan
Replies: 7
Views: 1308

ADSL2 Inconsistent Speeds and drop outs - Narellan

Hi, We changed over to ADSL2 from ADSL1 about 3 months ago and have been experiencing intermittent drop outs and slow speeds, especially in the evenings after 5pm. I have tried everything at home including different filters, modems, settings and all the stuff Exetel support tell you to go through wi...
by Shane3
Mon Oct 11, 2010 6:10 pm
Forum: ADSL connections
Topic: ADSL2 no connection (2)
Replies: 2
Views: 248

Re: ADSL2 no connection (2)

Sorry I was just curious if it was related to my area or just me since there aren't any known faults listed.
by Shane3
Mon Oct 11, 2010 5:50 pm
Forum: ADSL connections
Topic: ADSL2 no connection (2)
Replies: 2
Views: 248

ADSL2 no connection (2)

I just got home and my link is dead as well, absolutely nothing.

I'm in Wollongong and have lodged a fault ticket.

Help!!
by Shane3
Mon Sep 14, 2009 5:31 pm
Forum: ADSL connections
Topic: Speed degradation - Wollongong
Replies: 30
Views: 1474

Re: Speed degradation - Wollongong

Seems to be a lot better for me as well, speed is still fluctuating a bit but I'm sure there are still a few kinks to sort out to make it 100%.

At last I can breathe again!!!
by Shane3
Sun Sep 13, 2009 7:47 pm
Forum: ADSL connections
Topic: Speed degradation - Wollongong
Replies: 30
Views: 1474

Re: Speed degradation - Wollongong

That's funny I made my own pizza because I figured it would drop halfway through the order and screw it up. They replied and asked for 3 speed tests from the exetel site, I did that and no response since but wouldn't expect it on a Sunday. Maybe you should log one as well? Today has been painful ind...
by Shane3
Sun Sep 13, 2009 1:36 pm
Forum: ADSL connections
Topic: Speed degradation - Wollongong
Replies: 30
Views: 1474

Re: Speed degradation - Wollongong

I am very frustrated, can't play any games online, can't download anything because it takes forever and then drops out before it's completed.

It's only getting worse, the dropouts are shocking...
by Shane3
Sat Sep 12, 2009 5:01 pm
Forum: ADSL connections
Topic: Speed degradation - Wollongong
Replies: 30
Views: 1474

Re: Speed degradation - Wollongong

gong_guy it's strange how yours in fine and mine isn't, I never used to have issues only started this week. You Corrimal guys are getting the same results as me, around 0.5mb. It's like we've all been capped! I've lodged a ticket so hopefully they will find the problem soon, can't wait to have my sp...