Search found 3 matches

by penno2
Thu Aug 01, 2019 8:15 pm
Forum: NBN and other Fibre Services
Topic: Speed change - six weeks and still waiting
Replies: 2
Views: 246

Speed change - six weeks and still waiting

G'day guys Hoping someone could help. A brief rundown: 21 June I arranged to be upgraded from 12/1 to 50/20. I was advised the plan change would take place on 24 June. 29 June, no speed increase so I contacted you guys and asked what might be going on. I was advised my query was "escalated to the te...
by penno2
Tue Jan 17, 2017 11:45 am
Forum: Web space, mirror & blog services
Topic: Web space no longer working
Replies: 12
Views: 4385

Re: Web space no longer working

Kaushalya wrote:
HimaJ wrote:Hi Paul,

We will investigate your issue and will update you shortly. We are following up the case via the ticket number - 10817738.
This is now fixed and you should be able to see your webspace on 'My Exetel' portal :)
Yep it all looks good, thanks Kaushalya :)

Cheers
Paul
by penno2
Sun Jan 15, 2017 1:55 pm
Forum: Web space, mirror & blog services
Topic: Web space no longer working
Replies: 12
Views: 4385

Web space no longer working

Hi guys Some time in the past few days my FTP area on home.exetel.com.au became unusable. I can connect but can't transfer any files or do a file listing, etc. When I access my webspace management screen... https://www.exetel.com.au/myexetel/freeweb/view_webspace_blog ..it says that I haven't set on...