Exetel customer help forum

I had to jump ship from telecube after they've recently shut down their service. My family used exetel for many years before I left home and I've never had issues with you guys for over 10 years. Unfortunately telecube seems to have just cut their service overnight with no warning and prematurely. I...

Hi,

The phone doesn't have a dialtone and no one can call in or call out. This happened 2 weeks ago.
I've tried everything including different phone, different phone line, removing the splitter. Nothing has worked.

The internet however is still working without issue

Help?

So we blew the cap last cycle and were throttled. The new month has started but the speeds seem to still be throttled - i.e. extremely slow. how long does it take to revert back?

Has there been any update on the outage at all?

I've had internet at home all day today until about 6:14pm then it cut out. Exactly same as the problem I had yesterday from 6:43 till around 8:20.
I get line sync but no connection.

Oh FYI i'm also in the St Leonards exchange.

Thanks! its working now cheers.

Currently my internet is not working, suddenly cut out at 6:43 in the middle of a skype call. Checked my modem settings. I have Line Sync and my phone is working. Restarted the modem several times with waiting in between but does not appear to reconnect. Friend says its most likely an Auth issue, an...

Hi A couple of months back I changed my plan from the old 65 dollar to the old 45 dollar plan. This was because i was headed overseas for 6 weeks and didn't need the internet. The change of plan was free. Since i've come back, i would like to change my plan back to the new 70 dollar plan. However, i...

Hmm.

In the original HTaccess file, there were these two lines

# Follow symbolic links in this directory.
Options +FollowSymLinks

By removing the code line, the scripts are running.

Yeah Thanks for your help.

Is there a way to use CHMOD manually?
I think its a permissions problem.

After changing the .htaccess file in the directory, the install.php script is running. I'm not familiar with .htcaccess files. In the original .htaccess file, there was a Options -indexes. Am i right to assume, that its not safe to leave the code as +indexes? I'll try the standard ftp, but i've had ...

How do I set everything to 705? I set all files to 705 in dreamweaver, and the log seems to show that its succesful. However when I view permissions again, nothing has changed. I uploaded an impage, but i can't navigate to it directly, the server error shows. Viewing the permissions for the image, i...

I can only change the htcaccess to 704. All other files remain as 604, i can't seem to change to 705 with dreamweaver.

The home page is a php script, index.php.

I've never had this problem with drupal before, never had to change permissions or anything. Could be the new version.

I recently deleted my webspace because I couldn't upgrade to Drupal 7 from Drupal 6. I then created a new webspace. http://home.exetel.com.au/jcventures for a fresh D7 installation. I placed my D7 installation files via dreamweaver FTP. I can still acess and upload these files through dreamweaver's ...