Search found 14 matches

by silvestrae
Sat Nov 01, 2014 12:30 am
Forum: ADSL connections
Topic: Connection Lag Issues
Replies: 2
Views: 699

Re: Connection Lag Issues

Unfortunately it sounds like the same issue I am having... I reported it a couple of days ago and Was told nothing will be done because although my connection is spiking, its average is within acceptable ranges. Have a read of my post if you like: https://forum.exetel.com.au/viewtopic.php?f=284&t=41...
by silvestrae
Thu Oct 02, 2014 2:34 pm
Forum: Customer reviews
Topic: The Exetel 6-year club
Replies: 136
Views: 51426

Re: The Exetel 6-year club

Gee it's been a while for me too. I cant check usage or anything though because I've moved houses so many times and each move counts as a new service, but I joined at the age of 17 under my Mother's name. Can any Exetel admins check the line activation date of my original account? Cheers :) Edit: Kn...
by silvestrae
Mon Apr 01, 2013 10:58 pm
Forum: ADSL connections
Topic: Recent Packet Loss, High Jitter and High Pings.
Replies: 9
Views: 4805

Re: Recent Packet Loss, High Jitter and High Pings.

Thanks Udara,

Everything is now A.O.K

Image

Much appreciated
by silvestrae
Mon Apr 01, 2013 2:19 pm
Forum: ADSL connections
Topic: Recent Packet Loss, High Jitter and High Pings.
Replies: 9
Views: 4805

Recent Packet Loss, High Jitter and High Pings.

For the last 48 hours ish my ADSL 2+ connection has been suffering from Packet Loss, High Jitter and High Pings. Isolation tests have been done as usual and same result. I usually have an A line quality rating.... However it is currently a C Just wondering if there is anything you can see or do on y...
by silvestrae
Thu Feb 23, 2012 2:10 pm
Forum: ADSL connections
Topic: Outage 23 Feb @ 13:45
Replies: 19
Views: 1634

Re: Outage 23 Feb @ 13:45

Coping it on the central coast NSW too.... in addition my Telstra mobile phone isnt working with the internet either.......
by silvestrae
Wed Nov 10, 2010 1:32 pm
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 2094

Re: ADSL2 connection barely at ADSL1 speeds as of last night

Back up to full connection. Issue solved :)

Thanks
by silvestrae
Wed Nov 10, 2010 12:11 pm
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 2094

Re: ADSL2 connection barely at ADSL1 speeds as of last night

yeah mine is improving now as well, off to do some house work and then ill be back to recheck soon with hopefully a full connection again :)
Thanks Jas
by silvestrae
Wed Nov 10, 2010 11:18 am
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 2094

Re: ADSL2 connection barely at ADSL1 speeds as of last night

Yar just so you know Exetel. This is a pain in the ass and is happening lol. I have run a heap speed tests last hour and they are all over the place. They are all much much slower then my normal speed though. Watching a speedtest move back and forward between 2.6mg and 6mg is odd. Also I am having ...
by silvestrae
Wed Nov 10, 2010 10:58 am
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 2094

Re: ADSL2 connection barely at ADSL1 speeds as of last night

I got a question. I know it is foolish to expect optimal speed considering your line condition and distance from the exchange. Shouldn't it sync at 18mg though? My 18mg speed has always been syncing at 10mg or so. No, im no expert, but the speed you sync at to me means the speed that your modem is ...
by silvestrae
Wed Nov 10, 2010 10:38 am
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 2094

Re: ADSL2 connection barely at ADSL1 speeds as of last night

good to see others with the same problem, as in, if its a multiple user problem itll be easier to look into/fix maybe? And yeah half the speed tests i do stop half way through and the transmission of data seems to stop, including the adsl light which blinks at me when theres internet activity, it st...
by silvestrae
Wed Nov 10, 2010 10:13 am
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 2094

ADSL2 connection barely at ADSL1 speeds as of last night

Hey Guys, I've had my ADSL2 for 5 months or so now and it has a down sync speed of 18000+ which usually lets me download at a pretty constant speed of 1.8 megabytes/sec.This morning my connection barely keeps a constant ADSL1 1500 speed and has trouble even completing a speed test on speedtest.net o...
by silvestrae
Thu Aug 26, 2010 5:44 pm
Forum: ADSL connections
Topic: adsl not connecting
Replies: 4
Views: 392

Re: adsl not connecting

well, all fixed up and adsl2 connected at a downstream speed 18808Kb. Many thanks to Davin in phone support who was the first one to ask me questions that led to an escalated ticket and a swift repair from telstra. Not entirely sure how to but if someone wants to close this topic feel free, unfortun...
by silvestrae
Wed Aug 25, 2010 5:56 pm
Forum: ADSL connections
Topic: adsl not connecting
Replies: 4
Views: 392

Re: adsl not connecting

yeah thanks for the reply dazzled, i have been upgraded to adsl2 from adsl1 before with exetel at my previous address and it took a matter of minutes worth of interuption. So i was fairly sure that it was an error of some sort after hours of nothing. Its just hard to get clear telephone support that...
by silvestrae
Wed Aug 25, 2010 4:23 pm
Forum: ADSL connections
Topic: adsl not connecting
Replies: 4
Views: 392

adsl not connecting

Hey, My net has been disconnected now for the last 5 hours or so. I rang help desk and they werent sure so i suggested that maybe telstra are installing my adsl2 and they agreed and said that the reason is telstra are probably fulfilling my request to switch to adsl2. they said to wait an hour and i...