Exetel customer help forum

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Would appreciate getting someone from exetel give some input on what they can do from their end.
Potential to pick up a lot of customers if its technically achievable.

I'm situated north of brisbane with my local exchange being petrie. 90% of houses have been here for well on 30 years. We are still classed as a metro area and to my understanding we are about 5km from the exchange with fiber consisting of about 4km (1km approx being from where the RIM takes over (w...

Hi Folks, About 5 years ago the whole area was on a pair gain system (which meant we couldn't get ADSL and struggled to even recieve a full dialup connection). Anyway about 3.5 years ago, telstra came through the area and rewired all the lines. Shortly after this time, i tried signing up for ADSL bu...

Hi Folks, I recently purchased this modem and found I had a bit of trouble tweaking the settings to avoid VOIP drop outs, so i thought I would provide the basic details here for anyone else. Go to the wizard to start with. The settings should be as follows. Voice QoS DSCP MARKING: Premium Settings f...

BTW: Avira Antivir Personal is the one that has picked them up...
AVG didnt notice them...

no... its not that...we live in a rural area and i've tested the limits of the router....certainly doesn't reach outside our property or even close. but actually, I'll admit...I have found 3 trojans (so far)...cannot believe it...guess i just got lax.... still not sure if they are the reason as the ...

ok, access has been restored... i will start digging to see if i can find anything and update..

Hi Folks, Being a new exetel customer for just over a month now, I was quite surprised when i went to log on this afternoon and i get the Spam Block Page. I've just completed the scan on the computer that was accessing the internet and apart from the usual tracking cookies, no virus was found. Scann...