Search found 15 matches

by smsusr
Wed Jun 01, 2011 9:09 am
Forum: ADSL connections
Topic: Help understanding Addition of Exetel Telephone Service emai
Replies: 9
Views: 601

Re: Help understanding Addition of Exetel Telephone Service

Who can I email at exetel to get exact answers on the downtime involved in this change? Cos I know Dazzled has provided some answers but I'm still unsure if they are definitive given my last post and things like this in the offer email on May 20th > The following plans offer higher download allowanc...
by smsusr
Mon May 30, 2011 4:58 pm
Forum: ADSL connections
Topic: Help understanding Addition of Exetel Telephone Service emai
Replies: 9
Views: 601

Re: Help understanding Addition of Exetel Telephone Service

Thanks for that detailed reply. Are you absolutely sure that's correct as I'm curious as to why exetel would write in the email zero downtime during transfer? and also in an online chat with Optus rep about just transferring my phone line from Telstra to Optus. me: If I have ADSL on the Telstra line...
by smsusr
Mon May 30, 2011 4:24 pm
Forum: ADSL connections
Topic: Help understanding Addition of Exetel Telephone Service emai
Replies: 9
Views: 601

Re: Help understanding Addition of Exetel Telephone Service

Current Plan Type: A-PAYU (before the change in Feb it was F/21BYOLINE)

I want to move to OF-20...

Thanks
by smsusr
Mon May 30, 2011 3:53 pm
Forum: ADSL connections
Topic: Help understanding Addition of Exetel Telephone Service emai
Replies: 9
Views: 601

Re: Help understanding Addition of Exetel Telephone Service

re: 2)
ADSL2 is with Exetel, present phone wholesaler is Telstra.
by smsusr
Mon May 30, 2011 3:31 pm
Forum: ADSL connections
Topic: Help understanding Addition of Exetel Telephone Service emai
Replies: 9
Views: 601

Help understanding Addition of Exetel Telephone Service emai

HI all, First off tried to post this under Products & Services but could not see a New Topic thread there so have opted to post it here. Recently on 20th of May received the email titled "Addition of Exetel Telephone Service for 0XXXXXXXXX and Special ADSL Offers" in it it states Transfer to an Exet...
by smsusr
Fri May 27, 2011 3:57 pm
Forum: Invoicing & billing
Topic: Changing to bundled service charges
Replies: 1
Views: 815

Re: Changing to bundled service charges

Re-checking the Change Service page again today and now it states I agree to pay $100.00 IF the ADSL2 service is being cancelled within the initial contract period. Not sure why the charge has changed now? And still unsure if it applies to me... If someone could assist with the exact charges involve...
by smsusr
Fri May 27, 2011 12:08 pm
Forum: Telephone issues
Topic: Quality of Exetel phone line rental and support
Replies: 3
Views: 1696

Quality of Exetel phone line rental and support

Hi, After having recently received the email "Addition of Exetel Telephone Service for XXXXXXXXX and Special ADSL Offers" I am heavily considering switching to the Exetel Optus ADSL2+ service INCLUDING your telephone line rental. However the line that my ADSL is currently on is a fairly important ph...
by smsusr
Fri May 27, 2011 11:30 am
Forum: Invoicing & billing
Topic: Changing to bundled service charges
Replies: 1
Views: 815

Changing to bundled service charges

Hi, Recently got the email "Addition of Exetel Telephone Service for XXXXXXXXX and Special ADSL Offers" In it it states Transfer to an Exetel Optus ADSL2+ service and Save With a zero transfer cost we can offer you an Exetel Optus ADSL2+ service INCLUDING your telephone line rental and 40GB of data ...
by smsusr
Fri Apr 22, 2011 10:59 am
Forum: ADSL connections
Topic: Connection intermittently working and really slow when it do
Replies: 4
Views: 247

Re: Connection intermittently working and really slow when i

Hi, bought a new modem which seems to have fixed everything which is good.

Just curious what makes a modem suddenly stop working like that tho, such that it can establish line sync and sometimes even a PPP connection but just not transfer data?
by smsusr
Thu Apr 21, 2011 3:42 pm
Forum: ADSL connections
Topic: Connection intermittently working and really slow when it do
Replies: 4
Views: 247

Connection intermittently working and really slow when it do

All yesterday, was having problems with internet. PPP & ADSL lights on modem on okay, but connection would fail to connect to exetel mail servers and webpages etc. Turning modem on and off would make connection work for a bit but REALLY slowly and then not at all again. Was previously working fine o...
by smsusr
Mon Apr 05, 2010 7:58 am
Forum: ADSL connections
Topic: Help! Problems today with internet connection
Replies: 4
Views: 263

Re: Help! Problems today with internet connection

Thanks looks like my modem must have just died cos using another one works fine. What are possible reasons for a modem just breaking like that? I've had it not that long maybe a couple of years and want to make sure if there's anything that may have caused it I can look into fixing it so it doesn't ...
by smsusr
Sat Apr 03, 2010 1:14 pm
Forum: ADSL connections
Topic: Help! Problems today with internet connection
Replies: 4
Views: 263

Help! Problems today with internet connection

Hi, yesterday our connection was a bit intermittent as of last night it stopped working completely. This morning the PPP light was not on on the modem but the ADSL light was. I tried a quick power off/on which did not work, tried a 15 min one and a 25 min one and now the ADSL light does not flash on...
by smsusr
Sun Jan 24, 2010 12:47 pm
Forum: SMS via ADSL
Topic: Development Proposal for New Exetel Desktop SMS
Replies: 85
Views: 31020

Re: Development Proposal for New Exetel Desktop SMS

Re: problems getting exesms to run under Power User account that I was having. Not sure what I did in the end, but I did a bit more of Changing Groups back and forth, which then resulted in the Error Opening Application (Database Connection Error) to appear again under the Power User account instead...
by smsusr
Sun Jan 24, 2010 11:26 am
Forum: SMS via ADSL
Topic: Development Proposal for New Exetel Desktop SMS
Replies: 85
Views: 31020

Re: Development Proposal for New Exetel Desktop SMS

Hi, A new issue I am having is that I installed the exesms with under an Admin account. I created shortcuts so other users could access it and it was working okay. Then when I was logged in as just a Power User, I thought I would change the Alias. It would not allow me to do this, so I logged off, a...
by smsusr
Sat Jan 23, 2010 12:34 pm
Forum: SMS via ADSL
Topic: Development Proposal for New Exetel Desktop SMS
Replies: 85
Views: 31020

Re: Development Proposal for New Exetel Desktop SMS

Using the new Ver 2.1 today, cos the old one could not work at all. A couple of points of feedback on the new version. After sending via Single SMS now it seems to clear the number and the previous message body. Personally I liked that this remained in the window on Ver 1.5 (especially the text). I ...