Search found 21 matches

by missmileydiva
Fri Feb 05, 2010 5:29 am
Forum: Invoicing & billing
Topic: Prorata billing
Replies: 10
Views: 2490

Re: Prorata billing

sable wrote:Sorry I misled you with the calculation

It is for 15 Feb (28-15)/28*22.50 = $10.45

and 5 Feb (28-5)/28*22.50 = $18.48
thanks for that. much appreciated.
by missmileydiva
Thu Feb 04, 2010 9:36 pm
Forum: Invoicing & billing
Topic: Prorata billing
Replies: 10
Views: 2490

Re: Prorata billing

Yes that is my interpretation. See my edit the calculation is $12.05 so if I activate 5/2/09 my fee would be $19.28 ? or if I activate 15/2/09 my fee would be $12.05. sorry for asking, I am working out my budget as I am on the pension and I am trying manage my finances effectively until I go back t...
by missmileydiva
Thu Feb 04, 2010 7:09 pm
Forum: Invoicing & billing
Topic: Prorata billing
Replies: 10
Views: 2490

Re: Prorata billing

If you signed up for the $22.50 per month plan and you activate on 15 Feb you will be charged; 15/28*22.50 = $12.50 on the 15th when you activate and then $22.50on the first working day of each month thereafter for your base plan plus excess usage sms etc that you used in the previous month. so i w...
by missmileydiva
Thu Feb 04, 2010 5:56 pm
Forum: Invoicing & billing
Topic: Prorata billing
Replies: 10
Views: 2490

Re: Prorata billing

I did not understand what you were saying. You said you charge per calender month. I wish to activate on feburary 15 because according to: http://www.exetel.com.au/a_support_billing.php#config (c) I am of the understanding that if I sign up on the 15/16th of the first month, I will be prorated at $1...
by missmileydiva
Thu Feb 04, 2010 2:23 pm
Forum: Invoicing & billing
Topic: Prorata billing
Replies: 10
Views: 2490

Re: Prorata billing

did submit a ticket but no ticket no. was given on 2 attempts> via web
>via email client >[Exetel Billing #2312350]
by missmileydiva
Thu Feb 04, 2010 1:28 pm
Forum: Invoicing & billing
Topic: Prorata billing
Replies: 10
Views: 2490

Prorata billing

if I activate my Sim on the 15th of February , does this mean I will be up for my monthly fee of $22.50 + the $15.00 once off pro-rata fee (i'm assuming its a once off pro-rata fee for new hspa connections)
by missmileydiva
Wed Feb 03, 2010 5:03 pm
Forum: Invoicing & billing
Topic: SHIPPING FEE
Replies: 3
Views: 1227

Re: SHIPPING FEE

could you please explain why? surely you could spare a little customer service or care?
by missmileydiva
Wed Feb 03, 2010 3:56 pm
Forum: Invoicing & billing
Topic: SHIPPING FEE
Replies: 3
Views: 1227

SHIPPING FEE

Is it possible to deduct shipping fee later and send sim asap? I get paid friday and funds won't be in there until then. alternatively, can sim cards be couriered over after payment has been recieved/deducted on pay day?
by missmileydiva
Wed Feb 03, 2010 11:10 am
Forum: Improvement & suggestions
Topic: did not receive a single email so far since application
Replies: 4
Views: 1715

Re: did not receive a single email so far since application

received 1 email confirming receipt of my application thats it. had to phone/email exetel for progress but still no luck -it HIGHLY LOOKS LIKE I WILL NOT BE USING EXETEL AND GOING ELSEWHERE. :evil:
by missmileydiva
Tue Feb 02, 2010 5:31 pm
Forum: Improvement & suggestions
Topic: HSPA APPLICATION STATUS
Replies: 2
Views: 1294

Re: HSPA APPLICATION STATUS

thankyou very much much appreciated
by missmileydiva
Tue Feb 02, 2010 3:43 pm
Forum: Improvement & suggestions
Topic: HSPA APPLICATION STATUS
Replies: 2
Views: 1294

HSPA APPLICATION STATUS

I think it would be good to have a feature where HSPA applications can be checked as to their progress. The items that would be needed to access such information would be applicant name and email address.
by missmileydiva
Mon Feb 01, 2010 7:32 pm
Forum: Improvement & suggestions
Topic: Online TV
Replies: 32
Views: 10165

Re: Online TV

Thanks for the suggestion but as it is my parents account, they won't let me access this feature.
by missmileydiva
Mon Feb 01, 2010 7:29 pm
Forum: Improvement & suggestions
Topic: Online TV
Replies: 32
Views: 10165

Re: Online TV

Thanks for the suggestion but as it is my parents account, they won't let me access this feature.
by missmileydiva
Mon Feb 01, 2010 7:17 pm
Forum: Improvement & suggestions
Topic: Tantrum Clause
Replies: 12
Views: 4240

Re: Tantrum Clause

If bad behaviour continues we have been known to have a quiet word, imposed a short ban, or removed posting privileges altogether as a last resort.


Maybe a detention? :P
by missmileydiva
Mon Feb 01, 2010 4:54 pm
Forum: Improvement & suggestions
Topic: Online TV
Replies: 32
Views: 10165

Re: Re:

James wrote:
missmileydiva wrote:
vaneagle wrote:Personally I would be looking to the cantenese channels.

And anything sports related! :D
sports and disney related 4 me :)
Isn't this what Foxtel is for?
Possibly but when my parents are hogging foxtel connection what is one 2 do...surely foxtel can be watched via pc :roll: