Search found 60 matches

by djevoultion
Sun Sep 04, 2011 3:05 pm
Forum: ADSL connections
Topic: Speed drop recently...
Replies: 6
Views: 492

Re: Speed drop recently...

Well, I got a reply from Exetel. The wholesale supplier has identified that there are some network related issue at the exchange. The resolution for this issue has been targeted to be completed by 4th October 2011. What exactly is the "network related issue"? and an 'targeted' date on 4th October wh...
by djevoultion
Mon Aug 29, 2011 8:42 pm
Forum: ADSL connections
Topic: Speed drop recently...
Replies: 6
Views: 492

Re: Speed drop recently...

This is my modem Sync Speed Upstream 1024000 Downstream 7354993 3 Exetel Speed Test as of 8:38PM Your current bandwidth reading is: 1.14 Mbps which means you can download at 145.53 KB/sec Your current bandwidth reading is: 770.00kbps which means you can download at 96.25 KB/sec. from our servers. Yo...
by djevoultion
Sun Aug 28, 2011 7:34 pm
Forum: ADSL connections
Topic: Speed drop recently...
Replies: 6
Views: 492

Re: Speed drop recently...

I'm having the same problem, speed is slow and its fluctuating

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by djevoultion
Mon Aug 08, 2011 11:14 am
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Re: Slow Speed

Hey the speed seems to have been fixed overnight :) Thanks
by djevoultion
Sun Aug 07, 2011 5:36 pm
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Re: Slow Speed

I got a call this afternoon, they fixed the telephone line, I can now receive and make calls through the fixed line. However, my internet is not up to normal speeds DSP Firmware Version E.25.41.55 A Connected true Operational Mode G.Dmt.Bis Annex Type AnnexA Upstream 1024000 Downstream 7363538 Elaps...
by djevoultion
Sat Aug 06, 2011 6:02 pm
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Re: Slow Speed

yep, I've done all the tests. There has to be a problem with the phone line, I've got them to call in a technician, hopefully he'll find a problem and fix it . Your issue has been escalated to our wholesale supplier and currently under investigation, you will be informed as soon as we received an u...
by djevoultion
Sat Aug 06, 2011 4:57 pm
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Re: Slow Speed

My PSTN service provider is Exetel, I moved everything over a couple months ago and it has been working fine up until yesterday afaik. I have emailed them to fix the issue, but they want me to agree to pay $220 to the technician if he doesn't find a problem. :S Did you isolate the line completely a...
by djevoultion
Sat Aug 06, 2011 3:24 pm
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Re: Slow Speed

I've been using voip, but got a few complaints that I wasn't picking up my home phone. So I decided to hook up the old phone through the fixed line and found out that I have no dial tone. So I can't receive calls or make calls through the fixed line. But If I have no dial tone, how can the internet...
by djevoultion
Sat Aug 06, 2011 1:29 pm
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Re: Slow Speed

I've been using voip, but got a few complaints that I wasn't picking up my home phone. So I decided to hook up the old phone through the fixed line and found out that I have no dial tone. So I can't receive calls or make calls through the fixed line. But If I have no dial tone, how can the internet ...
by djevoultion
Sat Aug 06, 2011 12:24 pm
Forum: ADSL connections
Topic: Slow Speed
Replies: 10
Views: 637

Slow Speed

Hey, I'm on ADSL2+ TCV20-REGION-200 (with telephone). just yesterday I started getting slow speeds. I've done a reset on the modem for 15 minutes, isolation test, changed ports and I've done a few speed tests all I'm getting is 48 - 50Kb/s, It looks Like I have been put on a 512kb connection profile...
by djevoultion
Mon Feb 28, 2011 1:41 pm
Forum: Improvement & suggestions
Topic: New $50 ADSL2+ Plan
Replies: 11
Views: 3936

Re: New $50 ADSL2+ Plan

Yep thanks for that, It works.

I'll be on the $60 Plan, guess I'm in region 2 or 3.
by djevoultion
Mon Feb 28, 2011 12:39 pm
Forum: Improvement & suggestions
Topic: New $50 ADSL2+ Plan
Replies: 11
Views: 3936

Re: New $50 ADSL2+ Plan

I'm trying to change to the new plan, on the first page it tells me it cost $0 to change, on the second page, it says $40??
by djevoultion
Mon Dec 13, 2010 12:21 pm
Forum: Improvement & suggestions
Topic: Line Rental
Replies: 2
Views: 1400

Line Rental

Just wondering if Exetel have any plans to introduce Line Rental? I have all my services connected with Exetel (ADSL, Mobile) except Line Rental. I would prefer if everything was connected to Exetel
by djevoultion
Sun Nov 21, 2010 2:00 pm
Forum: Mobile services
Topic: When will Mobile Meter work?
Replies: 14
Views: 1397

Re: When will Mobile Meter work?

No reply? the mobile usage meter updates 3 days slow.

It is the 21st and it is showing my last call was made on the 18th.
by djevoultion
Mon Nov 15, 2010 1:44 pm
Forum: Mobile services
Topic: When will Mobile Meter work?
Replies: 14
Views: 1397

Re: When will Mobile Meter work?

Is there any way to update mobile call usage faster, any plans for exetel fixing this issue? It's showing my last call was made on the 12th, it is now the 15th... Is there a number we can dial to check the balance left ? 'Eg optus you dial '555' to check your balance and it will tell you how much cr...