Whatever it was, only lasted 30 minutes, service is fine, connection is good...
Many thx
Search found 69 matches
- Fri Jun 26, 2020 12:52 pm
- Forum: NBN and other Fibre Services
- Topic: NBN HFC Outage
- Replies: 5
- Views: 537
- Fri Jun 26, 2020 10:39 am
- Forum: NBN and other Fibre Services
- Topic: NBN HFC Outage
- Replies: 5
- Views: 537
NBN HFC Outage
Hey all,
In Reservoir, Victoria, and experiencing connection problem, could that be related to the outage in the outer eastern suburbs?
In Reservoir, Victoria, and experiencing connection problem, could that be related to the outage in the outer eastern suburbs?
- Tue Sep 11, 2018 10:17 pm
- Forum: ADSL connections
- Topic: Query re: NBN activation
- Replies: 2
- Views: 1081
Query re: NBN activation
On an ADSL2+ Unlimited plan, since connection to NBN installed, speeds have been on average half of what I was getting before: reg - 9 - 10 mbps, now 3 - 5 mbps, regardless of server chosen to conduct test. There's also another issue when I switch out from a vpn to direct connection, I always, witho...
- Thu Jun 14, 2018 9:28 pm
- Forum: NBN and other Fibre Services
- Topic: NBN Notification of Service Installation
- Replies: 7
- Views: 1878
Re: NBN Notification of Service Installation
Many thanks, looking forward to your call
- Thu Jun 14, 2018 10:46 am
- Forum: NBN and other Fibre Services
- Topic: NBN Notification of Service Installation
- Replies: 7
- Views: 1878
Re: NBN Notification of Service Installation
Received notification that NBN now available at my address, any further assistance would be greatly appreciated
Simon
Simon
- Sun Jun 10, 2018 11:04 am
- Forum: NBN and other Fibre Services
- Topic: NBN Notification of Service Installation
- Replies: 7
- Views: 1878
NBN Notification of Service Installation
I've been advised by NBN.Co that my property will be connected sometime between the 6th of June and the 26th of October. As I'm an existing customer, is there anything I need to do, or do Exetel get informed and automatically switch me over, or what?
- Wed May 09, 2018 10:34 am
- Forum: ADSL connections
- Topic: Exceedingly slow ADSL2+ Connection
- Replies: 2
- Views: 1222
Re: Exceedingly slow ADSL2+ Connection
Shehan, many thanks just tested and speeds are back to normal approx 10mbps/1mbps which is fairly standard considering my distance from the exchange, again you guys come through!
- Tue May 08, 2018 5:18 pm
- Forum: ADSL connections
- Topic: Exceedingly slow ADSL2+ Connection
- Replies: 2
- Views: 1222
Exceedingly slow ADSL2+ Connection
First of all, many thanks for the assistance with my connection failure over the weeknd, but now there's the speed issue...I haven't been able to clock any faster than 1.3Mbps Down and barely register anything upstream 3990d35b-af51-4c4c-ad36-0274c708e095 Date: 05/08/2018 Time: 17:04 Duration: (secs...
- Tue May 08, 2018 10:22 am
- Forum: ADSL connections
- Topic: Melbourne - Reservoir dropout
- Replies: 2
- Views: 994
Re: Melbourne - Reservoir dropout
There were quitre a few isues but only affecting my connection, as per usual the support staff went above and beyond to rectify the problem, it's a pity Optus don't have the same customer focused ethic that Exetel does, they'd be a more profitable and larger telcecoms company instead of a second str...
- Sat May 05, 2018 2:14 pm
- Forum: ADSL connections
- Topic: Melbourne - Reservoir dropout
- Replies: 2
- Views: 994
Melbourne - Reservoir dropout
Have not been able to connect since around 3am, have cycled, isolated connection, still no joy, is there anything you know that you can tell us?
- Tue Oct 24, 2017 12:13 pm
- Forum: Member facilities & usage meter
- Topic: Excess SMS Communication
- Replies: 4
- Views: 1748
Re: Excess SMS Communication
I like being informed that I've used I've 50% of my MBB quota, but i just received message number 15 this evening trekking me exactly the same thing, and because Communication from you if important to me, you're on my VIP contact list, which gets through my DND facility... Meaning i get a LOUD txt ...
- Tue Oct 24, 2017 3:04 am
- Forum: Member facilities & usage meter
- Topic: Excess SMS Communication
- Replies: 4
- Views: 1748
Excess SMS Communication
I like being informed that I've used I've 50% of my MBB quota, but i just received message number 15 this evening trekking me exactly the same thing, and because Communication from you if important to me, you're on my VIP contact list, which gets through my DND facility... Meaning i get a LOUD txt n...
- Sat Sep 02, 2017 7:14 am
- Forum: Mobile services
- Topic: Change Plan from monthly to 12 month
- Replies: 1
- Views: 1445
Change Plan from monthly to 12 month
I was trying to change my service from a monthly to 12 month contract on the ExeSim Plus plan, but each time I chose to make the change, I'm presented with the month to month plan change details instead. The ExeSim Plus 12 month is $49.99/month with 15GB incl. data - which is why I want to change ov...
- Mon Dec 05, 2016 1:34 pm
- Forum: ADSL connections
- Topic: No internet, connecting just no internet
- Replies: 4
- Views: 3780
No internet, connecting just no internet
Have done all isolation tests, restarted everything a dozen times, I don't have any Internet. Have all the right lights flashing on the modem, even tried a another two modems, all to no avail.
Please advise
Please advise
- Thu Mar 24, 2016 7:30 pm
- Forum: ADSL connections
- Topic: Variability of connection
- Replies: 3
- Views: 1760
Re: Variability of connection
Whatever you did, it's fixed, just did an Ookla speed test http://www.speedtest.net/my-result/a/1823248502
Thank-you very much
Simon
Thank-you very much
Simon