Exetel customer help forum

Have you tried IntelliSMS? It works well.

Although I agree with the previous posters views on the phone prices not being very competitive (especially when the cost of a plan + outright purchase is compared to a plan including subsidised handset from another carrier), we are still keen to stick with Exetel as it has been nothing but a pleasu...

Has there been any advances on this at all?

Can you specify the exact model handset? As a previous post mentioned, the Huawei IDEOS (U8150), IDEOS X5 (U8800), IDEOS X6 (U9000). The premium handsets like Samsung Galaxy S (i9000), Nexus S, Desire and Desire HD are another option. Plenty of midrange stuff like the Samsung Galaxy 5, LG Optimus O...

Wha sort of handsets do you favour? Our preference would be for Android based handsets, as the various features have become invaluable to a small business. I suspect it would be very hard for Exetel to be competitive on these devices? They are typically expensive (admittedly retail prices), and the...

Has Exetel ever considered offering handsets on their plans? We have 5 numbers on Vodafone which need to be changed, and wish to bring a 6th (currently with Optus, contract about to expire) and soon a 7th (also on an Optus contract). The trouble is they - as well as the existing users - want new pho...

This is not working for me on HTC tattoo with android 1.6. I get the error 'the application has stopped unexepectedly. Please try again' If I try again, same thing. I tried all sorts of stuff with putting in the +61 or not.. doesn't work :? Help plz Did you ever get this sorted? I use IntelliSMS (w...

Looking to make the swap too, but need to know things like: (1) Is it a 12 month contract, or still month-to-month? (2) As mentioned, what are the charge rates? Are they the same as the other Optus business plans? I knew the Vodafone plans were too good to last :( Good trip while they were around th...

We're on the NF/23NOTEL plan, and are able to change to the OCV200 (etc) plans within the members section.... but theres a problem - we've got a "real" phone line already connected. We're not on a naked line. Are we able to move to the OCV200 plan, and port our existing number? Or does this plan ch...

If we port our number from our existing PSTN line to OCV200, is it able to be ported out again? As in, it is a genuine PSTN line provided by Optus - no TPG-style tricks of "its actually VOIP from the exchange to your house" style of home phone which always seems to cause problems with porting? And ...

If we port our number from our existing PSTN line to OCV200, is it able to be ported out again? As in, it is a genuine PSTN line provided by Optus - no TPG-style tricks of "its actually VOIP from the exchange to your house" style of home phone which always seems to cause problems with porting? And i...

We're on the NF/23NOTEL plan, and are able to change to the OCV200 (etc) plans within the members section.... but theres a problem - we've got a "real" phone line already connected. We're not on a naked line. Are we able to move to the OCV200 plan, and port our existing number? Or does this plan cha...

Hmm, well I never got an email.... and although the ticket says it was updated 5 hours ago theres no reply / extra information in it thats viewable by me...... But it appears to be working now, as I just sent a test message with an ampersand in it that was correctly received by the PHP file on my ho...

Sounds good, thanks

Thank you for information. I can see that our Developers are currently investigating your issue. You will be notified with an update via the same email ASAP. Great, thanks for the update :D I dont want to be "that guy" who is the annoying customer that is constantly pestering for updates, but I'm s...