Do you have a copy of settings for the modem please so I can check if they are correct?
If you don't mind sending them to my email address please.
Search found 83 matches
- Mon Nov 09, 2020 5:41 pm
- Forum: Networking issues
- Topic: Internal drop outs
- Replies: 4
- Views: 335
- Mon Nov 09, 2020 1:00 am
- Forum: Networking issues
- Topic: Internal drop outs
- Replies: 4
- Views: 335
Internal drop outs
How do I test to see if my router is working properly. Since changing to CGNat back in July I get multiple disconnects per day & it is slow to load webpages or it just times out. This is on all devices including a Smart TV, Laptop & Tablet. I have tried connecting the laptop via Lan cable with no im...
- Wed Jul 01, 2020 4:23 pm
- Forum: Modem issues
- Topic: Hide modem/IP on internet
- Replies: 1
- Views: 303
Hide modem/IP on internet
For several months I have been hammered by IP's trying to log into my modem & it is slowing the internet down making it at times unusable, it is not caused by a virus as I have run 2 different AV programs to check. They are attempting to log in using the standard factory username & password for Netc...
- Fri Mar 20, 2020 5:09 pm
- Forum: Customer reviews
- Topic: Thank you for your dedication to provide a good service.
- Replies: 1
- Views: 419
Thank you for your dedication to provide a good service.
Amongst all the confusion & panic over the COVID19 situation people are forgetting to say THANK YOU to the companies & their staff across Australia for doing the best you can under the current circumstances. We should all slow down & think rather than panic & be thankful for what we do have, please ...
- Thu Dec 05, 2019 4:51 pm
- Forum: Mobile services
- Topic: Poor reception
- Replies: 3
- Views: 713
Re: Poor reception
Yes if I leave the area I get better reception & yes I am on Judbooley Pde. My current phone is a Samsung Galaxy S5.
- Thu Dec 05, 2019 3:36 pm
- Forum: Mobile services
- Topic: Poor reception
- Replies: 3
- Views: 713
Poor reception
I am on the Optus network & the reception has always been poor in my area Windang NSW but lately I am lucky to have 1 bar so I am getting a lot of missed calls & drop outs because of it. Is this because we use the Optus network on a Tier system or is there something that can be done to fix it, it ha...
- Wed Aug 28, 2019 2:28 pm
- Forum: Anything else anyone wants to discuss
- Topic: Hacked by group called ChaosCC?
- Replies: 6
- Views: 1318
Re: Hacked by group called ChaosCC?
I have had 2 similar emails demanding I pay in bitcoin or they will release videos of me accessing porn sites which told me immediately it was BS. They actually had my details & a password that I used on a website which was hacked over 12 months ago so my email address & password was posted elsewher...
- Fri Dec 22, 2017 6:31 pm
- Forum: Customer reviews
- Topic: Thank you for your excellent service
- Replies: 2
- Views: 1393
Thank you for your excellent service
Exetel always looks for the best solution to a customer's requests or needs. I asked about more suitable plans for FTTN & you contacted me quickly to discuss my options, you made the process of changing to the new plan easy with little effort on my behalf. This sort of service is why I have been wit...
- Fri Dec 22, 2017 3:55 pm
- Forum: NBN and other Fibre Services
- Topic: 50/20 Plan
- Replies: 6
- Views: 2391
Re: 50/20 Plan
Thank you Taniya, I could not find the 50/20 plan on your site
- Fri Dec 22, 2017 2:24 am
- Forum: NBN and other Fibre Services
- Topic: 50/20 Plan
- Replies: 6
- Views: 2391
50/20 Plan
Wondering if Exetel has any plans to provide a 50/20 plan for those of us who are trapped on FTTN & only have the option of NBN 12, 25 or 100 with you? Currently my maximum speed is 45 to 49MBits & it is unlikely to ever improve but to get that speed I have to pay for 100MBits with Exetel otherwise ...
- Fri Apr 28, 2017 11:09 pm
- Forum: Mobile services
- Topic: Data Share SIM
- Replies: 1
- Views: 1694
Data Share SIM
I have a mobile sim & wondering if it is possible to get a Data Share SIM to be used in a different phone on the same account? I currently have an IPhone for mobile calls & have a spare Samsung phone which would be handy just for data without calls activated. It would allow my kids to play their gam...
- Tue Jan 24, 2017 6:10 pm
- Forum: Invoicing & billing
- Topic: No reply for billing enquiry
- Replies: 5
- Views: 2578
Re: No reply for billing enquiry
Thank you for your help resolving this issue.
- Thu Jan 19, 2017 12:44 am
- Forum: Invoicing & billing
- Topic: No reply for billing enquiry
- Replies: 5
- Views: 2578
No reply for billing enquiry
I sent an email on the 15th Jan requesting Exetel to investigate some suspicious activity on my VOIP but have not received a reply yet. It was in regards to international calls being charged to my account which I never made, can someone please read my email & reply to it letting me know what is bein...
- Sun Jan 15, 2017 4:46 am
- Forum: VOIP
- Topic: VOIP service block now all internet blocked!!
- Replies: 2
- Views: 1999
Re: VOIP service block now all internet blocked!!
Wondering what the outcome on this was as I just got my bill & have international calls on it I did not make.
- Sun Jan 15, 2017 4:42 am
- Forum: VOIP
- Topic: VOIP Hacked?
- Replies: 1
- Views: 1647
VOIP Hacked?
There are some suspicious entries on my latest VOIP bill & I know I definitely did not make calls to a number located in Bosnia. I have gone through my logs on the phone & the modem which show I did not make those calls. I never make international calls & these were all to the same number one after ...