Search found 4 matches

by HomerSimpson
Thu Mar 11, 2010 9:31 pm
Forum: Products & services
Topic: Re: ADSL2 Unlimited Plans (For Exetel Users Only)
Replies: 230
Views: 30599

Re: ADSL2 Unlimited Plans (For Exetel Users Only)

+1 for naked option
I am out of contract!
by HomerSimpson
Fri Mar 05, 2010 10:36 am
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 42249

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

c. don't be so cynical. I think you might look at the user point of view to understand why many are cynical. The goalposts change every day. I decide to switch to a plan given the choice and then that choice is taken away. I am asked to switch or pay more.. but at the same time the fee is increased...
by HomerSimpson
Thu Mar 04, 2010 2:11 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 42249

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

Given the history of Exetel and changes to plans recently: Is there any guarantee that i will not get a similar email in the next 6 months increasing my new (or existing if I do not change) plan or change its terms and/or conditions? Consistency is essential for basic services and recently Exetel ha...
by HomerSimpson
Thu Mar 04, 2010 1:58 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 42249

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

This has been asked earlier but I could not see it being answered above.

1) Does my contract period reset if I move to a new plan?
2) Shouldn't the $10 fee be waived as a goodwill gesture since Exetel are the one's breaking the contract? This fee seems to me to be unfair.

Regards,