Exetel customer help forum

Never experienced this before, but in the past 10 hours, my ADSL1 frequently drops out (every 5-10min) at ACACIA RIDGE (Runcorn, QLD)...
What's going on?? Anyone else having the same issue in my area? (

Hi Shx, thanks for the response. You mean exetel will transfer my telstra line to optus? can they get a new optus line for me instead? IF you are a current ADSL1 customers, then the transfer to Optus ADSL2 is seamless save the day for cut-over with some minimal timeframe. It's on the same piece of ...

do I need to get a optus line activated first in order to take this order? No. When you apply for the plan, then your line gets transferred across. You just need to have free Optus ports available. thanks for the response. You mean exetel will transfer my telstra line to optus? can they get a new o...

Thanks for the good news. First of all, a small error I guess - "From November 1st 2011 Exetel will provide an ADSL2 service:" :p Secondly, as a current Exetel ADSL1 user (with Telstra line), do I need to get a optus line activated first in order to take this order? Or as a pacakge, Exetel will hand...

Thanks for the head up Dazzled I used both the previous owner's and my neighbor's numbers for the availability test, same result: Exchange Code: AARE Exchange Availability: YES Exchange Capacity Reached: NO Telephone Service Availability: Transfer Current Telephone Service Available ADSL2 Service Av...

Hi everyone (esp. people living the same area) I just recently moved into a new place in runcorn, QLD and now I'm trying to figure out if/how I can get Exetel adsl2+ (or naked) service. First of all I know I need to get a telephone line activated, but the problem is I have to make sure which one wil...