Search found 8 matches

by jakob
Tue Mar 30, 2010 7:48 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

still offline on gardenvale exchange and exetel support is still suggesting a modem restart (since 7am this morning its the same advice...) kind of worried that they will just turn their hotline off at 9pm and we still won't have internet. one full day is enough. they are ticking all the boxes to lo...
by jakob
Tue Mar 30, 2010 6:24 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

it won't let me send pm's from my phone. anybody else still having problems
by jakob
Tue Mar 30, 2010 4:12 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

Well I am back online. I would love to know what the issue was, how it was fixed and what testing they have in place to have originally stated that everything went to plan. If I don't get some damn good answers I will be gone before the end of the week and will be encouraging other people who I hav...
by jakob
Tue Mar 30, 2010 2:54 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

still no luck here
by jakob
Tue Mar 30, 2010 1:36 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

just called exetel support again. dissappointing. gave him my number, he asked me to restart my modem. after i told him that i had restarted my freaking modem 100 times already and left it off for long enough he told me there was an issue with their maintance. no eta. unbelievable. @exetel: update y...
by jakob
Tue Mar 30, 2010 12:00 pm
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

@ exetel staff: eta or solution? been down for too long...
by jakob
Tue Mar 30, 2010 11:48 am
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

problem was reported at 8.30 via phone...
by jakob
Tue Mar 30, 2010 11:39 am
Forum: ADSL connections
Topic: Can't Reconnect After Maintenance This Moring
Replies: 84
Views: 4021

Re: Can't Reconnect After Maintenance This Moring

same here, east melbourne, no luck with power cycling (been doing it all morning).
not acceptable exetel!