Search found 22 matches

by craigj
Fri Jul 19, 2013 12:19 pm
Forum: ADSL connections
Topic: Correct modem settings for ADSL2 (Optus)
Replies: 2
Views: 28710

Correct modem settings for ADSL2 (Optus)

Hi.

I have Exetel ADSL2 service based on Optus. I wanted to confirm the correct modem settings, ie...

* Encapsulation: PPPoA or PPPoE?

* Multiplexing: LLC or VC?

* DSL Modulation: G.dmt or G.lite or ADSL2 or ADSL2+ or ADSL2 ANNEX L or ADSL2 ANNEX M or ADSL2+ ANNEX M

Thanks!
by craigj
Fri Mar 16, 2012 12:46 pm
Forum: Member facilities & usage meter
Topic: Peak & Off-peak times?
Replies: 5
Views: 2756

Re: Peak & Off-peak times?

Hi Craigj, Sorry for the confusion. As per the discussion we had, the correct Peak/Off Peak time frames for your new plan is as follows. Peak Downloads : 9am - 1am Off Peak Downloads : 1am - 9am It has now been updated in my service to these times. Oh well, the other times were better, but I guess ...
by craigj
Thu Mar 15, 2012 8:02 pm
Forum: Member facilities & usage meter
Topic: Peak & Off-peak times?
Replies: 5
Views: 2756

Re: Peak & Off-peak times?

stevecJ wrote: Hi,

According to your service the Peak/Off Peak time frames are as follows.

Peak Period : 16:00 to 04:00
Offpeak Period: 04:00 to 16:00
Sounds good. I thought when I signed up I would be on different time frames. But this suits well. Thanks!
by craigj
Wed Mar 07, 2012 10:13 pm
Forum: Member facilities & usage meter
Topic: Peak & Off-peak times?
Replies: 5
Views: 2756

Peak & Off-peak times?

I'm just wondering what peak & off-peak times are supposed to be? On the optus ADSL2+ plan tables, the top has the following: Included Peak Downloads 9am - 1am Included Off Peak Downloads 1am - 9am However, in my service, and when I've seen other people show this on the forums, it says: Peak Period ...
by craigj
Wed Jan 05, 2011 11:36 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 25423

Re: Naked users forgotten?

CoreyPlover wrote:I think items 1 and 3 have been answered already and the answers were that there is no activation fees and the extra discount applies. I will search for the post
How about the $20 SIM activation charge? Is that still applicable for each service (including the included /35 one)?

Thanks.
by craigj
Wed Jan 05, 2011 10:31 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 25423

Re: Naked users forgotten?

Sent email to exetel, but waiting for reply. Thought I'd post here as well. I’m wanting to confirm some info about changing from Z/20NOTEL to OCV200/35. About mobile cap plans: • If I change to 35 cap plan, do I have to pay $20 activation for SIM, or is that free/included? • I have a mobile number w...
by craigj
Mon Jan 03, 2011 10:35 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 25423

Re: Naked users forgotten?

ForumAdmin wrote:Probably - $50.00 per month for 10 gb.
Any more details? Any off-peak or other benefits?
by craigj
Fri Dec 31, 2010 10:57 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 25423

Re: Naked users forgotten?

Also, is there an option to go shaped instead of $1/GB? Or is there an option to get a warning email or SMS when close to quota?

Thanks,

Craig
by craigj
Fri Dec 31, 2010 10:49 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 25423

Re: Naked users forgotten?

A few questions about the plan offer... * If I change, do I keep the same static IP address? * What fax to email options are available with the new plan? Is there free service for receiving faxes? * Will there be any fee for paying by credit card? * I'm currently on $45/month with 10GB peak. I'm not...
by craigj
Fri May 14, 2010 2:00 pm
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 34003

Re: Rationale Behind Change Of Plan 'Direction'

Regarding the "There Will Be No Change To Exetel Plan Peak/Off Peak Times" email, I was glad to receive it, and happy to know I will keep the off-peak quota (and I'm not a heavy off-peak downloader). Just want to say: Thanks!
by craigj
Sat May 01, 2010 8:22 am
Forum: Archived threads
Topic: ADSL2 Plan Changes
Replies: 255
Views: 19217

Re: ADSL2 Plan Changes

I changed my plan last night, and it has already updated in "view my service details", and got an email about it dated 3:34am. Also, regarding contract, this is what it said when I applied for update: •If you move to another plan, there will currently be a charge of $10.00. The charge for changing p...
by craigj
Tue Apr 27, 2010 9:51 am
Forum: Archived threads
Topic: ADSL2 Plan Changes
Replies: 255
Views: 19217

Re: ADSL2 Plan Changes

On my current plan (NONPHONE Z), with no VoIP bonus add-on packs. If I want to change to Z/10NOTEL or Z/21NOTEL, I won't lose my VoIP, SMS or Fax availability will I?

Also, if I change to Z/10NOTEL, am I able to later upgrade to Z/21NOTEL, without charge or affect on contract period?

Thanks.
by craigj
Mon Apr 26, 2010 11:02 pm
Forum: ADSL connections
Topic: Over 200ms ping and 150ms Jitter at random hours of the day
Replies: 32
Views: 4800

Re: Constant disconnections and horrible connection before 12?

I'm also having to restart my modem every day (sometimes more than once per day). Naked ADSL2+ in Brisbane. Has been going on for a number of days. Any known reason why this is happening? Is there some known fault? This is not normal for my connection, but started last week some time I think.
by craigj
Mon Apr 26, 2010 1:46 pm
Forum: Archived threads
Topic: ADSL2 Plan Changes
Replies: 255
Views: 19217

Re: ADSL2 Plan Changes

My current plan is NONPHONE Z and has a $5.00 service surcharge. If I change to Z/20NOTEL or Z/21NOTEL, do they also have a $5 service surcharge in addition to the listed $45 or $50 per month? Also, if I don't purchase a voip bonus add-on pack, what rates am I charged for SMS, Fax or VoIP with my se...
by craigj
Tue Apr 20, 2010 8:14 pm
Forum: Archived threads
Topic: ADSL2 Plan Changes
Replies: 255
Views: 19217

Re: ADSL2 Plan Changes

I'm on an older Naked plan (NONPHONE Z) and on 3/3/10 I got an email saying my plan was going to increase $5/month, because it wasn't cost effective for Exetel. I think the plan is 12GB peak and extra 54Gb off-peak (2am-12noon). I think I was initially on $45/month, so presumably now $50/month (alth...