Search found 5 matches

by daveh0
Tue Oct 15, 2019 3:12 pm
Forum: Other
Topic: Guidance on preventing unauthorised mobile phone porting
Replies: 1
Views: 37

Guidance on preventing unauthorised mobile phone porting

Unauthorised mobile phone number porting keeps turning up in the news these days, are there any best practices recommended by Exetel (e.g. any settings we can enable in My Exetel) to reduce the risk of this happening?
by daveh0
Fri Jul 06, 2018 12:37 pm
Forum: VOIP
Topic: VoIP config for NF18ACV
Replies: 8
Views: 2726

VoIP config for NF18ACV

This is a helper post if anyone encounters the same problem as me: I received a Netcomm NF18ACV from Exetel for my new NBN service earlier this week and VoIP didn't work out of the box because some settings were missing from the configuration. The VoIP config is more or less the same as the NF4V (ht...
by daveh0
Sat Apr 01, 2017 7:15 pm
Forum: ADSL connections
Topic: ADSL and landline issue in Perth
Replies: 5
Views: 1846

Re: ADSL and landline issue in Perth

Thanks for looking into this, speed's quite a lot better now!
by daveh0
Sat Apr 01, 2017 12:25 am
Forum: ADSL connections
Topic: ADSL and landline issue in Perth
Replies: 5
Views: 1846

Re: ADSL and landline issue in Perth

Hi, thanks for looking into this. A technician looked into my phone line and the noise on the line has gone. I've noticed though that my sync speeds are quite a bit slower than they used to be and my modem's now using G.Dmt modulation. It used to use ADSL2+ modulation and if i force it to use ADSL2+...
by daveh0
Sun Mar 19, 2017 4:15 pm
Forum: ADSL connections
Topic: ADSL and landline issue in Perth
Replies: 5
Views: 1846

ADSL and landline issue in Perth

Hi, I'm in Perth and since the morning of the 17th of March AWST my ADSL connection's been dropping out frequently - the connection is up for a couple of hours at a time and then disconnects and reconnects. I also have a landline through Exetel and there's intermittent noise on the line and sometime...